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Cant download Windows updates


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7 replies to this topic

#1 Eddie123

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Posted 27 August 2010 - 03:59 PM

Hi.
Everytime I go onto Windows update page, the "checking for updates" bar just hangs.
There is a green mark that moves from left to right accross this bar, so I know the page hasnt frozen, but no downloads are detected.

I also get this problem with Microsoft Security Essentials when trying to update.

Strange.

Eddie
my spec is.
ASUS A8N-SLI SE ACPI BIOS Revision 0502 motherboard
4 x 1 GB DDR400 memory sticks.
Win 7 64 bit
2.53 gigahertz AMD Athlon 64 X2 Dual Core (4800+)
NVIDIA GeForce GTX 260 [Display adapter]
Creative SB Audigy 2 ZS (WDM) soundcard

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#2 toop4

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Posted 27 August 2010 - 04:11 PM

Is there an error message, or anything like that?

#3 Eddie123

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Posted 27 August 2010 - 07:17 PM

Hi mate.
Thanks for reply.
No errors my mate.

page is running as if its downloading updates but nothing is happening.
Will leave it over night and see if it is working, but really slowly.

Eddie
my spec is.
ASUS A8N-SLI SE ACPI BIOS Revision 0502 motherboard
4 x 1 GB DDR400 memory sticks.
Win 7 64 bit
2.53 gigahertz AMD Athlon 64 X2 Dual Core (4800+)
NVIDIA GeForce GTX 260 [Display adapter]
Creative SB Audigy 2 ZS (WDM) soundcard

#4 Eddie123

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Posted 28 August 2010 - 07:46 AM

Left the updates to download over night and still nothing.
Its as if something is blocking it

Edddie
my spec is.
ASUS A8N-SLI SE ACPI BIOS Revision 0502 motherboard
4 x 1 GB DDR400 memory sticks.
Win 7 64 bit
2.53 gigahertz AMD Athlon 64 X2 Dual Core (4800+)
NVIDIA GeForce GTX 260 [Display adapter]
Creative SB Audigy 2 ZS (WDM) soundcard

#5 Elise

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Posted 28 August 2010 - 08:42 AM

Hi Eddie, besides this problem, do you have any other problems?

regards, Elise


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#6 Eddie123

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Posted 28 August 2010 - 10:54 AM

Hi mate.
Like you wouldnt believe, but I cant narrow anything down, so I thought i`d start with this.
I can browse web pages, but cant recieve updates from Microsoft.
Almost as if something is blocking it?

Eddie
my spec is.
ASUS A8N-SLI SE ACPI BIOS Revision 0502 motherboard
4 x 1 GB DDR400 memory sticks.
Win 7 64 bit
2.53 gigahertz AMD Athlon 64 X2 Dual Core (4800+)
NVIDIA GeForce GTX 260 [Display adapter]
Creative SB Audigy 2 ZS (WDM) soundcard

#7 Elise

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Posted 28 August 2010 - 11:03 AM

Lets first rule out malware here.


MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#8 Orange Blossom

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Posted 28 August 2010 - 09:55 PM

Hello,

This is likely related to the problems you have posted about here: http://www.bleepingcomputer.com/forums/topic343284.html

To avoid confusion, I am closing this topic. If this concerns a different computer, please send a PM to me or Elise to reopen this topic.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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