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#1 Jeyandran


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  • Gender:Male
  • Local time:02:32 PM

Posted 27 August 2010 - 03:28 PM

A couple of days ago , when i went on my laptop . i realized there was a note pad message there. it was called " hs_err_pid4832.log "

Laptop Info, ( if that helps ) ;

Manufacturer: Toshiba
Model: Notebook
Processor: Intel® Core™2 Duo CPU T6600 @2.20GHz 2.20GHz
Installed Memory (RAM): 4.00 GB ( 2.84 GB Usable )
System Type: 32-bit Operating System
Pen And Touch: No Pen or Touch input is avaliable for this Display

I opened it , and the message was this ( When i saw it said fatal error has been detected. i was freaked out , because it's a new laptop ) ;
# A fatal error has been detected by the Java Runtime Environment:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d8a31c8, pid=4832, tid=2988
# JRE version: 6.0_14-b08
# Java VM: Java HotSpot™ Client VM (14.0-b16 mixed mode, sharing windows-x86 )
# Problematic frame:
# V [jvm.dll+0xa31c8]
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp

--------------- T H R E A D ---------------

Current thread (0x007e0800): VMThread [stack: 0x00750000,0x007a0000] [id=2988]

siginfo: ExceptionCode=0xc0000005, reading address 0x01cc001f

EAX=0x01cc001f, EBX=0x0079fc5c, ECX=0x0079fc5c, EDX=0x6da081a4
ESP=0x0079f9a8, EBP=0x0079f9b0, ESI=0x01cc001b, EDI=0x01cc001f
EIP=0x6d8a31c8, EFLAGS=0x00010287

Top of Stack: (sp=0x0079f9a8)
0x0079f9a8: 0079fa60 01cc001b 0079fa10 6d8b19fc
0x0079f9b8: 01cc001f 03aeac00 0079fa60 00000001
0x0079f9c8: 0079fc5c 0079fa14 01899e15 0079f9e8
0x0079f9d8: 6d87b544 6d87b564 03aeac00 0079fa14
0x0079f9e8: 0079f9f8 6d859b40 6d859b58 0079fa60
0x0079f9f8: 007e0800 6d8b1fff 04fff750 04fff780
0x0079fa08: 00000000 007e0f68 0079fa28 6d8b1d52
0x0079fa18: 0079fc5c 0079fa78 00000001 0079fc5c

Instructions: (pc=0x6d8a31c8)
0x6d8a31b8: cc cc cc cc cc cc cc cc 55 8b ec 56 57 8b 7d 08
0x6d8a31c8: 8b 07 85 c0 8b f1 74 55 3b 46 20 73 50 8b 08 83

Stack: [0x00750000,0x007a0000], sp=0x0079f9a8, free space=318k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V [jvm.dll+0xa31c8]
V [jvm.dll+0xb19fc]
V [jvm.dll+0xb1d52]
V [jvm.dll+0x1cda15]
V [jvm.dll+0x1cddea]
V [jvm.dll+0x195d04]
V [jvm.dll+0xc63bf]
V [jvm.dll+0xa2d7c]
V [jvm.dll+0xc739c]
V [jvm.dll+0x7d4fb]
V [jvm.dll+0x1e643b]
V [jvm.dll+0x1e8c03]
V [jvm.dll+0x1e7e9e]
V [jvm.dll+0x1e81ec]
V [jvm.dll+0x1e8612]
V [jvm.dll+0x1739dc]
C [msvcr71.dll+0x9565]
C [kernel32.dll+0x51194]
C [ntdll.dll+0x5b495]
C [ntdll.dll+0x5b468]

VM_Operation (0x0515f824): GenCollectForAllocation, mode: safepoint, requested by thread 0x03ae8000

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x03aea000 JavaThread "Image Fetcher 1" daemon [_thread_blocked, id=6128, stack(0x05160000,0x051b0000)]
0x03aeb400 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=4328, stack(0x05000000,0x05050000)]
0x03ae8000 JavaThread "Thread-17" [_thread_blocked, id=4500, stack(0x05110000,0x05160000)]
0x03ae8800 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=2128, stack(0x04ce0000,0x04d30000)]
0x03ae9c00 JavaThread "AWT-EventQueue-1" [_thread_blocked, id=3848, stack(0x04e20000,0x04e70000)]
0x03aeb800 JavaThread "Keep-Alive-Timer" daemon [_thread_blocked, id=5600, stack(0x050c0000,0x05110000)]
0x03aeac00 JavaThread "thread applet-vmain-4" [_thread_in_native, id=4304, stack(0x04fb0000,0x05000000)]
0x03ae9000 JavaThread "AWT-EventQueue-5" [_thread_blocked, id=2740, stack(0x04f60000,0x04fb0000)]
0x03ae9400 JavaThread "Applet 4 LiveConnect Worker Thread" [_thread_blocked, id=2992, stack(0x04dd0000,0x04e20000)]
0x03ae7c00 JavaThread "thread applet-vmain-2" [_thread_blocked, id=5856, stack(0x03ed0000,0x03f20000)]
0x03ae7400 JavaThread "AWT-EventQueue-4" [_thread_blocked, id=4280, stack(0x04880000,0x048d0000)]
0x03ae5c00 JavaThread "Applet 3 LiveConnect Worker Thread" [_thread_blocked, id=2848, stack(0x04700000,0x04750000)]
0x03ae6800 JavaThread "AWT-EventQueue-3" [_thread_blocked, id=2648, stack(0x047a0000,0x047f0000)]
0x03ae6400 JavaThread "Applet 2 LiveConnect Worker Thread" [_thread_blocked, id=5904, stack(0x04750000,0x047a0000)]
0x03ae5800 JavaThread "AWT-EventQueue-2" [_thread_blocked, id=4472, stack(0x046b0000,0x04700000)]
0x03ae5000 JavaThread "Applet 1 LiveConnect Worker Thread" [_thread_blocked, id=3076, stack(0x04240000,0x04290000)]
0x03ae4c00 JavaThread "Browser Side Object Cleanup Thread" [_thread_blocked, id=5724, stack(0x04660000,0x046b0000)]
0x03ae4400 JavaThread "Windows Tray Icon Thread" [_thread_in_native, id=2020, stack(0x044d0000,0x04520000)]
0x03ae4000 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=3420, stack(0x04480000,0x044d0000)]
0x03b18800 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=3372, stack(0x04430000,0x04480000)]
0x03ad3400 JavaThread "Java Plug-In Heartbeat Thread" [_thread_blocked, id=2736, stack(0x043e0000,0x04430000)]
0x03ad3000 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=1728, stack(0x04290000,0x042e0000)]
0x03ac6400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=3484, stack(0x041f0000,0x04240000)]
0x03ac5800 JavaThread "AWT-Shutdown" [_thread_blocked, id=4840, stack(0x04080000,0x040d0000)]
0x03ac5400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=5676, stack(0x04030000,0x04080000)]
0x03ac0400 JavaThread "Java Plug-In Pipe Worker Thread (Client-Side)" daemon [_thread_in_native, id=2516, stack(0x03fe0000,0x04030000)]
0x03aaa000 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=3356, stack(0x03a20000,0x03a70000)]
0x008af800 JavaThread "Timer-0" [_thread_blocked, id=3892, stack(0x039d0000,0x03a20000)]
0x00837000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3788, stack(0x03930000,0x03980000)]
0x00832c00 JavaThread "CompilerThread0" daemon [_thread_blocked, id=1196, stack(0x038e0000,0x03930000)]
0x0082f400 JavaThread "Attach Listener" daemon [_thread_blocked, id=5572, stack(0x03890000,0x038e0000)]
0x00824800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2524, stack(0x00950000,0x009a0000)]
0x007e6800 JavaThread "Finalizer" daemon [_thread_blocked, id=6080, stack(0x00900000,0x00950000)]
0x007e2000 JavaThread "Reference Handler" daemon [_thread_blocked, id=5932, stack(0x008b0000,0x00900000)]
0x00619c00 JavaThread "main" [_thread_blocked, id=836, stack(0x00350000,0x003a0000)]

Other Threads:
=>0x007e0800 VMThread [stack: 0x00750000,0x007a0000] [id=2988]
0x00841400 WatcherThread [stack: 0x03980000,0x039d0000] [id=2708]

VM state:at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: ([mutex/lock_event])
[0x00617d78] Threads_lock - owner thread: 0x007e0800
[0x00618188] Heap_lock - owner thread: 0x03ae8000

def new generation total 4544K, used 4096K [0x236b0000, 0x23b90000, 0x23b90000)
eden space 4096K, 100% used [0x236b0000, 0x23ab0000, 0x23ab0000)
from space 448K, 0% used [0x23ab0000, 0x23ab0120, 0x23b20000)
to space 448K, 0% used [0x23b20000, 0x23b20690, 0x23b90000)
tenured generation total 60544K, used 50028K [0x23b90000, 0x276b0000, 0x276b0000)
the space 60544K, 82% used [0x23b90000, 0x26c6b160, 0x26c6b200, 0x276b0000)
compacting perm gen total 12288K, used 2847K [0x276b0000, 0x282b0000, 0x2b6b0000)
the space 12288K, 23% used [0x276b0000, 0x27977d40, 0x27977e00, 0x282b0000)
ro space 8192K, 63% used [0x2b6b0000, 0x2bbc96b0, 0x2bbc9800, 0x2beb0000)
rw space 12288K, 53% used [0x2beb0000, 0x2c524b80, 0x2c524c00, 0x2cab0000)

Dynamic libraries:
0x00400000 - 0x00424000 C:\Program Files\Java\jre6\bin\java.exe
0x77790000 - 0x778cc000 C:\windows\SYSTEM32\ntdll.dll
0x762c0000 - 0x76394000 C:\windows\system32\kernel32.dll
0x75960000 - 0x759aa000 C:\windows\system32\KERNELBASE.dll
0x766e0000 - 0x76780000 C:\windows\system32\ADVAPI32.dll
0x76210000 - 0x762bc000 C:\windows\system32\msvcrt.dll
0x76780000 - 0x76799000 C:\windows\SYSTEM32\sechost.dll
0x75c60000 - 0x75d01000 C:\windows\system32\RPCRT4.dll
0x75880000 - 0x758cb000 C:\windows\system32\apphelp.dll
0x62470000 - 0x624fc000 C:\windows\AppPatch\AcLayers.DLL
0x757f0000 - 0x7580a000 C:\windows\system32\SspiCli.dll
0x775c0000 - 0x77689000 C:\windows\system32\USER32.dll
0x75e50000 - 0x75e9e000 C:\windows\system32\GDI32.dll
0x77950000 - 0x7795a000 C:\windows\system32\LPK.dll
0x763b0000 - 0x7644d000 C:\windows\system32\USP10.dll
0x767a0000 - 0x773e9000 C:\windows\system32\SHELL32.dll
0x77960000 - 0x779b7000 C:\windows\system32\SHLWAPI.dll
0x75ee0000 - 0x7603c000 C:\windows\system32\ole32.dll
0x76450000 - 0x764df000 C:\windows\system32\OLEAUT32.dll
0x74f00000 - 0x74f17000 C:\windows\system32\USERENV.dll
0x758e0000 - 0x758eb000 C:\windows\system32\profapi.dll
0x710c0000 - 0x71111000 C:\windows\system32\WINSPOOL.DRV
0x70a70000 - 0x70a82000 C:\windows\system32\MPR.dll
0x778e0000 - 0x778ff000 C:\windows\system32\IMM32.D

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#2 Jacee


    Bleeping around

  • Malware Response Team
  • 3,716 posts
  • Gender:Female
  • Local time:11:32 AM

Posted 27 August 2010 - 05:02 PM

See this http://www.updatexp.com/0xC0000005.html

Your version of Java should be JRE 6u21

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6u21 allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Programs and Features and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u21-windows-i586-p.exe to install the newest version.

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