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Only starts after memory diagnostic


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#1 stepstoolmm

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Posted 27 August 2010 - 12:16 PM

Hello everyone!

I'm trying to determine what exactly is wrong with my laptop. If I restart it, Windows fails to boot with the error "Page file in non-paged area". After several days of Googling, the myriad of problems and fixes don't seem to work for me. I have figured out one thing, however, and it seems to be unique to me as I couldn't find anyone else reporting it. If I run a startup memory diagnostic during startup, Windows boots without issue. It works every time, too.

This problem started out of the blue, no new hardware or software installations. It is a ThinkPad running Vista, and two years old to the month. I've never had another hardware problem with it. Both Kaspersky and Malwarebytes read clean.

Does this indicate my RAM is/is going bad? If so, would it just be one stick, or should I replace both?

Thanks!

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#2 MrBruce1959

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Posted 27 August 2010 - 01:25 PM

Hello and welcome to Bleepingcomputer.

Have you tried opening the compartment where your RAM is located, removing it, then re-seating it in the slot again?

Here is a link to windows stop errors http://www.aumha.org/a/stop.php

Please scroll down to "Page file in non-paged area" for an explanation.

Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems.

If re-seating your memory does not resolve this issue, you may have a defective RAM module.

Running memtest with at least 7 passes may find the module at fault, if you have more than one RAM module, try testing each one individually.

Memtest86 4.00 http://majorgeeks.com/Memtest86_d4226.html

Bruce.
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