Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Help! Can't find logger


  • This topic is locked This topic is locked
4 replies to this topic

#1 guild370

guild370

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:04:15 AM

Posted 26 August 2010 - 09:18 PM

I am pretty certain I have a keylogger somewhere on my system, but I cannot find it. I have done scans with AVG (my resident security suite), Kaspersky, Malwarebytes, and Norton and found nothing but cookies.

I have had my battle.net password stolen two times over the last 2 days (first time I caught it and changed my password, but then they stole it again - which is why i think there is something still on my computer).

Also, for some reason gmer would not work with my computer. I get an error saying: Windows\System32\config\system:The system cannot find the specified file - no matter how many times I download it.

Below is my Hijack this log - please help!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:17:38 PM, on 8/26/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:Program Files (x86)Common FilesLightScribeLightScribeControlPanel.exe
C:Program Files (x86)hpHP Software Updatehpwuschd2.exe
C:Program Files (x86)RazerTarantularazerhid.exe
C:Program Files (x86)PanasonicVideoCamSuiteVideoCamSuiteAutoStart.exe
C:Program Files (x86)iTunesiTunesHelper.exe
C:Program Files (x86)hpDigital Imagingbinhpqtra08.exe
C:Program Files (x86)VERIZONDMbinsprtcmd.exe
C:Program Files (x86)HPDigital ImagingbinhpqSTE08.exe
C:Program Files (x86)HPDigital Imagingbinhpqbam08.exe
C:Program Files (x86)RazerTarantularazertra.exe
C:Program Files (x86)StarCraft IIVersionsBase15405SC2.exe
C:UsersPublicGamesWorld of WarcraftWoW.exe
C:Program Files (x86)Mozilla Firefoxfirefox.exe
C:UsersCrookyfingerDownloadsHijackThis(2).exe

R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://www.hp.com/blackbird/community
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = https://npremote.nixonpeabody.com/dana-na/a...l_2/welcome.cgi
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://www.hp.com/blackbird/community
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,SearchAssistant =
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,CustomizeSearch =
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Local Page = C:WindowsSysWOW64blank.htm
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyOverride = *.local
R0 - HKCUSoftwareMicrosoftInternet ExplorerToolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:Program Files (x86)HPDigital ImagingSmart Web Printinghpswp_printenhancer.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:Program Files (x86)Norton 360Engine4.1.0.32coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:Program Files (x86)Norton 360Engine4.1.0.32IPSBHO.DLL
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:Program Files (x86)HPDigital ImagingSmart Web Printinghpswp_BHO.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:Program Files (x86)Norton 360Engine4.1.0.32coIEPlg.dll
O4 - HKLM..Run: [AppleSyncNotifier] C:Program Files (x86)Common FilesAppleMobile Device SupportAppleSyncNotifier.exe
O4 - HKLM..Run: [HP Software Update] C:Program Files (x86)HPHP Software UpdateHPWuSchd2.exe
O4 - HKLM..Run: [Tarantula] "C:Program Files (x86)RazerTarantularazerhid.exe"
O4 - HKLM..Run: [iTunesHelper] "C:Program Files (x86)iTunesiTunesHelper.exe"
O4 - HKLM..Run: [VERIZONDM] "C:Program Files (x86)VERIZONDMbinsprtcmd.exe" /P VERIZONDM
O4 - HKLM..Run: [QuickTime Task] "C:Program Files (x86)QuickTimeQTTask.exe" -atboottime
O4 - HKLM..Run: [a-squared] "C:Program Files (x86)Emsisoft Anti-Malwarea2guard.exe"
O4 - HKCU..Run: [Sidebar] C:Program FilesWindows Sidebarsidebar.exe /autoRun
O4 - HKCU..Run: [igndlm.exe] C:Program Files (x86)Download ManagerDLM.exe /windowsstart /startifwork
O4 - HKCU..Run: [LightScribe Control Panel] C:Program Files (x86)Common FilesLightScribeLightScribeControlPanel.exe -hidden
O4 - HKCU..Run: [RegistryBooster] "C:Program Files (x86)UniblueRegistryBoosterlauncher.exe" delay 20000
O4 - Global Startup: Auto run of VideoCam Suite 1.0.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:Program Files (x86)hpDigital Imagingbinhpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~2MICROS~2Office12EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~2MICROS~2Office12REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:ProgramsPartyGamingPartyPokerRunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:ProgramsPartyGamingPartyPokerRunApp.exe (file missing)
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:Program Files (x86)HPDigital ImagingSmart Web Printinghpswp_BHO.dll
O16 - DPF: vzTCPConfig - http://my.verizon.com/micro/speedoptimizer...vzTCPConfig.CAB
O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20270.www2.hp.com/ediags/gmn2/inst...ctDetection.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://nixonpeabody.webex.com/client/T26L/...rt/ieatgpc1.cab
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - https://juniper.net/dana-cached/sc/JuniperSetupClient.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:PROGRA~2COMMON~1SkypeSKYPE4~1.DLL
O23 - Service: Emsisoft Anti-Malware 5.0 - Service (a2AntiMalware) - Emsi Software GmbH - C:Program Files (x86)Emsisoft Anti-Malwarea2service.exe
O23 - Service: @%SystemRoot%system32Alg.exe,-112 (ALG) - Unknown owner - C:WindowsSystem32alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:Program Files (x86)Common FilesAppleMobile Device SupportAppleMobileDeviceService.exe
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:WindowsMicrosoft.NETFrameworkv2.0.50727aspnet_state.exe (file missing)
O23 - Service: WebEx Service Host for Support Center (atashost) - WebEx Communications, Inc. - C:WindowsSysWOW64atashost.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:WindowsSysWOW64bgsvcgen.exe
O23 - Service: Bonjour Service - Apple Inc. - C:Program Files (x86)BonjourmDNSResponder.exe
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:Program Files (x86)Juniper NetworksCommon FilesdsNcService.exe
O23 - Service: @%SystemRoot%system32efssvc.dll,-100 (EFS) - Unknown owner - C:WindowsSystem32lsass.exe (file missing)
O23 - Service: @%systemroot%system32fxsresm.dll,-118 (Fax) - Unknown owner - C:Windowssystem32fxssvc.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:Program Files (x86)HP GamesMy HP Game ConsoleGameConsoleService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:Program Files (x86)Common FilesInstallShieldDriver11Intel 32IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:Program FilesiPodbiniPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:Program Files (x86)Common FilesLightScribeLSSrvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:WindowsSystem32msdtc.exe (file missing)
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:Program Files (x86)Norton 360Engine4.2.0.12ccSvcHst.exe
O23 - Service: @%SystemRoot%System32netlogon.dll,-102 (Netlogon) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: nTune Service (nTuneService) - NVIDIA - C:Program Files (x86)NVIDIA CorporationnTunenTuneService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:Windowssystem32nvvsvc.exe (file missing)
O23 - Service: @%systemroot%system32psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: @%systemroot%system32Locator.exe,-2 (RpcLocator) - Unknown owner - C:Windowssystem32locator.exe (file missing)
O23 - Service: @%SystemRoot%system32samsrv.dll,-1 (SamSs) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: SiSoftware Deployment Agent Service (SandraAgentSrv) - SiSoftware - C:Program FilesSiSoftwareSiSoftware Sandra Lite 2010RpcAgentSrv.exe
O23 - Service: @%SystemRoot%system32snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:WindowsSystem32snmptrap.exe (file missing)
O23 - Service: @%systemroot%system32spoolsv.exe,-1 (Spooler) - Unknown owner - C:WindowsSystem32spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%system32sppsvc.exe,-101 (sppsvc) - Unknown owner - C:Windowssystem32sppsvc.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (verizondm) (sprtsvc_verizondm) - SupportSoft, Inc. - C:Program Files (x86)VERIZONDMbinsprtsvc.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:Program Files (x86)NVIDIA Corporation3D VisionnvSCPAPISvr.exe
O23 - Service: SupportSoft Repair Service (verizondm) (tgsrvc_verizondm) - SupportSoft, Inc. - C:Program Files (x86)VERIZONDMbintgsrvc.exe
O23 - Service: @%SystemRoot%system32ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:Windowssystem32UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%system32vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: @%SystemRoot%system32vds.exe,-100 (vds) - Unknown owner - C:WindowsSystem32vds.exe (file missing)
O23 - Service: @%systemroot%system32vssvc.exe,-102 (VSS) - Unknown owner - C:Windowssystem32vssvc.exe (file missing)
O23 - Service: @%SystemRoot%system32WatWatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:Windowssystem32WatWatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%system32wbengine.exe,-104 (wbengine) - Unknown owner - C:Windowssystem32wbengine.exe (file missing)
O23 - Service: @%Systemroot%system32wbemwmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:Windowssystem32wbemWmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%Windows Media Playerwmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:Program Files (x86)Windows Media Playerwmpnetwk.exe (file missing)

--
End of file - 10724 bytes

Adding additional information:

DDS (Ver_10-03-17.01) - NTFSX64
Run by Crookyfinger at 22:51:54.00 on Thu 08/26/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.4095.1401 [GMT -4:00]


============== Running Processes ===============

C:Windowssystem32wininit.exe
C:Windowssystem32lsm.exe
C:Windowssystem32svchost.exe -k DcomLaunch
C:Windowssystem32nvvsvc.exe
C:Windowssystem32svchost.exe -k RPCSS
C:WindowsSystem32svchost.exe -k LocalServiceNetworkRestricted
C:WindowsSystem32svchost.exe -k LocalSystemNetworkRestricted
C:Windowssystem32svchost.exe -k netsvcs
C:Windowssystem32svchost.exe -k LocalService
C:Windowssystem32svchost.exe -k NetworkService
C:Windowssystem32nvvsvc.exe
C:WindowsSystem32spoolsv.exe
C:Windowssystem32svchost.exe -k LocalServiceNoNetwork
C:Program Files (x86)Common FilesAppleMobile Device SupportAppleMobileDeviceService.exe
C:WindowsSysWOW64atashost.exe
C:WindowsSysWOW64bgsvcgen.exe
C:Program Files (x86)BonjourmDNSResponder.exe
C:Program Files (x86)Juniper NetworksCommon FilesdsNcService.exe
C:Windowssystem32svchost.exe -k LocalServiceAndNoImpersonation
C:WindowsSysWOW64svchost.exe -k hpdevmgmt
C:Program Files (x86)Common FilesLightScribeLSSrvc.exe
C:Program Files (x86)Norton 360Engine4.1.0.32ccSvcHst.exe
C:Program Files (x86)NVIDIA CorporationnTunenTuneService.exe
C:Program Files (x86)VERIZONDMbinsprtsvc.exe
C:Program Files (x86)NVIDIA Corporation3D VisionnvSCPAPISvr.exe
C:Windowssystem32svchost.exe -k imgsvc
C:Program Files (x86)VERIZONDMbintgsrvc.exe
C:Windowssystem32taskhost.exe
C:Windowssystem32Dwm.exe
C:WindowsExplorer.EXE
C:Program Files (x86)Norton 360Engine4.1.0.32ccSvcHst.exe
C:Windowssystem32svchost.exe -k HPService
C:Windowssystem32svchost.exe -k NetworkServiceNetworkRestricted
C:Windowssystem32WUDFHost.exe
C:WindowsRAVCpl64.exe
C:Program FilesWindows Sidebarsidebar.exe
C:Windowssystem32SearchIndexer.exe
C:Program Files (x86)Common FilesLightScribeLightScribeControlPanel.exe
C:Program FilesWindows Media Playerwmpnetwk.exe
C:Program Files (x86)hpHP Software Updatehpwuschd2.exe
C:Program Files (x86)RazerTarantularazerhid.exe
C:Program Files (x86)PanasonicVideoCamSuiteVideoCamSuiteAutoStart.exe
C:Program Files (x86)iTunesiTunesHelper.exe
C:Program Files (x86)hpDigital Imagingbinhpqtra08.exe
C:Program FilesiPodbiniPodService.exe
C:Program Files (x86)HPDigital ImagingbinhpqSTE08.exe
C:Program Files (x86)HPDigital Imagingbinhpqbam08.exe
C:Program Files (x86)RazerTarantularazertra.exe
C:Windowssystem32svchost.exe -k SDRSVC
C:Windowssystem32taskhost.exe
C:Program Files (x86)StarCraft IIVersionsBase15405SC2.exe
C:UsersPublicGamesWorld of WarcraftWoW.exe
C:Program Files (x86)Mozilla Firefoxfirefox.exe
C:Program Files (x86)Emsisoft Anti-Malwarea2service.exe
C:PROGRAM FILES (X86)EMSISOFT ANTI-MALWAREa2guard.exe
C:Program Files (x86)Emsisoft Anti-Malwarea2start.exe
C:Program Files (x86)hpDigital ImagingSmart Web Printinghpswp_clipbook.exe
C:Windowssystem32wbemwmiprvse.exe
C:WindowsSysWOW64MacromedFlashFlashUtil10i_ActiveX.exe
C:Windowssystem32SearchProtocolHost.exe
C:Windowssystem32SearchFilterHost.exe
C:UsersCrookyfingerDownloadsdds.scr
C:Windowssystem32conhost.exe
C:Windowssystem32wbemwmiprvse.exe

============== Pseudo HJT Report ===============

uDefault_Page_URL = hxxp://www.hp.com/blackbird/community
uStart Page = https://npremote.nixonpeabody.com/dana-na/a...l_2/welcome.cgi
mLocal Page = c:windowssyswow64blank.htm
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
mWinlogon: Userinit=userinit.exe
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:program files (x86)hpdigital imagingsmart web printinghpswp_printenhancer.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:program files (x86)norton 360engine4.1.0.32coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:program files (x86)norton 360engine4.1.0.32IPSBHO.DLL
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:program files (x86)hpdigital imagingsmart web printinghpswp_BHO.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:program files (x86)norton 360engine4.1.0.32coIEPlg.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:program files (x86)hpdigital imagingsmart web printinghpswp_bho.dll
uRun: [Sidebar] c:program fileswindows sidebarsidebar.exe /autoRun
uRun: [igndlm.exe] c:program files (x86)download managerDLM.exe /windowsstart /startifwork
uRun: [LightScribe Control Panel] c:program files (x86)common fileslightscribeLightScribeControlPanel.exe -hidden
uRun: [RegistryBooster] "c:program files (x86)uniblueregistryboosterlauncher.exe" delay 20000
mRun: [<NO NAME>]
mRun: [AppleSyncNotifier] c:program files (x86)common filesapplemobile device supportAppleSyncNotifier.exe
mRun: [HP Software Update] c:program files (x86)hphp software updateHPWuSchd2.exe
mRun: [Tarantula] "c:program files (x86)razertarantularazerhid.exe"
mRun: [iTunesHelper] "c:program files (x86)itunesiTunesHelper.exe"
mRun: [VERIZONDM] "c:program files (x86)verizondmbinsprtcmd.exe" /P VERIZONDM
mRun: [QuickTime Task] "c:program files (x86)quicktimeQTTask.exe" -atboottime
mRunOnce: [Uninstall Adobe Download Manager] "c:windowssystem32rundll32.exe" "c:program files (x86)nosbingetPlus_Helper_3004.dll",Uninstall /IE2883E8F-472F-4fb0-9522-AC9BF37916A7 /Get1noarp
StartupFolder: c:progra~3micros~1windowsstartm~1programsstartupautoru~1.lnk - c:program files (x86)panasonicvideocamsuiteVideoCamSuiteAutoStart.exe
StartupFolder: c:progra~3micros~1windowsstartm~1programsstartuphpdigi~1.lnk - c:program files (x86)hpdigital imagingbinhpqtra08.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:progra~2micros~2office12EXCEL.EXE/3000
IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:progra~2micros~2office12REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:program files (x86)hpdigital imagingsmart web printinghpswp_BHO.dll
DPF: vzTCPConfig - hxxp://my.verizon.com/micro/speedoptimizer/fios/vzTCPConfig.CAB
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://nixonpeabody.webex.com/client/T26L/support/ieatgpc1.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://juniper.net/dana-cached/sc/JuniperSetupClient.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:progra~2common~1skypeSKYPE4~1.DLL
TB-X64: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB-X64: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [RtHDVCpl] RAVCpl64.exe
mRun-x64: [Skytel] Skytel.exe
AppInit_DLLs-X64: avgrssta.dll

================= FIREFOX ===================

FF - ProfilePath - c:userscrooky~1appdataroamingmozillafirefoxprofilestip8uxi7.default
FF - prefs.js: browser.search.selectedEngine - Google
FF - component: c:programdatanorton{0c55c096-0f1d-4f28-aaa2-85ef591126e7}n360_4.1.0.32coffplgncomponentscoFFPlgn.dll
FF - component: c:programdatanorton{0c55c096-0f1d-4f28-aaa2-85ef591126e7}n360_4.1.0.32ipsffplgncomponentsIPSFFPl.dll
FF - component: c:userscrookyfingerappdataroamingmozillafirefoxprofilestip8uxi7.defaultextensions{3112ca9c-de6d-4884-a869-9855de68056c}componentsfrozen.dll
FF - plugin: c:program files (x86)download managernpfpdlm.dll
FF - plugin: c:program files (x86)nosbinnp_gp.dll
FF - plugin: c:program files (x86)nvidia corporation3d visionnpnv3dv.dll
FF - plugin: c:userscrookyfingerappdatalocalyahoo!browserplus2.4.17pluginsnpybrowserplus_2.4.17.dll
FF - plugin: c:userscrookyfingerappdataroamingmove networkspluginsnpqmp071503000010.dll
FF - plugin: c:userscrookyfingerappdataroamingmove networkspluginsnpqmp071701000002.dll
FF - plugin: c:userscrookyfingerappdataroamingmozillapluginsnpicaN.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:windowsmicrosoft.netframeworkv3.5windows presentation foundationdotnetassistantextension

---- FIREFOX POLICIES ----
c:program files (x86)mozilla firefoxgreprefsall.js - pref("ui.use_native_colors", true);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("ui.use_native_popup_windows", false);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("browser.enable_click_image_resizing", true);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("javascript.options.mem.high_water_mark", 32);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("javascript.options.mem.gc_frequency", 1600);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("network.IDN.whitelist.lu", true);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("network.IDN.whitelist.nu", true);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("network.IDN.whitelist.nz", true);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("network.IDN.whitelist.tel", true);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("network.auth.force-generic-ntlm", false);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("network.proxy.type", 5);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("network.buffer.cache.count", 24);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("network.buffer.cache.size", 4096);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("svg.smil.enabled", false);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("ui.trackpoint_hack.enabled", -1);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("browser.formfill.debug", false);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("browser.formfill.agedWeight", 2);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("browser.formfill.bucketSize", 1);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("browser.formfill.maxTimeGroupings", 25);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("browser.formfill.timeGroupingSize", 604800);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("browser.formfill.boundaryWeight", 25);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("browser.formfill.prefixWeight", 5);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("accelerometer.enabled", true);
c:program files (x86)mozilla firefoxgreprefsall.js - pref("html5.enable", false);
c:program files (x86)mozilla firefoxgreprefssecurity-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:program files (x86)mozilla firefoxgreprefssecurity-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:program files (x86)mozilla firefoxgreprefssecurity-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:program files (x86)mozilla firefoxgreprefssecurity-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:program files (x86)mozilla firefoxgreprefssecurity-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:program files (x86)mozilla firefoxdefaultspreffirefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:program files (x86)mozilla firefoxdefaultspreffirefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:program files (x86)mozilla firefoxdefaultspreffirefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:program files (x86)mozilla firefoxdefaultspreffirefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:program files (x86)mozilla firefoxdefaultspreffirefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:program files (x86)mozilla firefoxdefaultspreffirefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:program files (x86)mozilla firefoxdefaultspreffirefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:program files (x86)mozilla firefoxdefaultspreffirefox.js - pref("lightweightThemes.update.enabled", true);
c:program files (x86)mozilla firefoxdefaultspreffirefox.js - pref("browser.allTabs.previews", false);
c:program files (x86)mozilla firefoxdefaultspreffirefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:program files (x86)mozilla firefoxdefaultspreffirefox.js - pref("plugins.update.notifyUser", false);
c:program files (x86)mozilla firefoxdefaultspreffirefox.js - pref("toolbar.customization.usesheet", false);
c:program files (x86)mozilla firefoxdefaultspreffirefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:program files (x86)mozilla firefoxdefaultspreffirefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:program files (x86)mozilla firefoxdefaultspreffirefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:program files (x86)mozilla firefoxdefaultspreffirefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:program files (x86)mozilla firefoxdefaultspreffirefox.js - pref("dom.ipc.plugins.enabled", false);
c:program files (x86)mozilla firefoxdefaultspreffirefox.js - pref("browser.taskbar.previews.enable", false);
c:program files (x86)mozilla firefoxdefaultspreffirefox.js - pref("browser.taskbar.previews.max", 20);
c:program files (x86)mozilla firefoxdefaultspreffirefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:windowssystem32driversn360x640402000.00csymds64.sys [2010-8-26 433200]
R0 SymEFA;Symantec Extended File Attributes;c:windowssystem32driversn360x640402000.00csymefa64.sys [2010-8-26 221232]
R1 BHDrvx64;BHDrvx64;c:programdatanorton{0c55c096-0f1d-4f28-aaa2-85ef591126e7}n360_4.1.0.32definitionsbashdefs20100810.004BHDrvx64.sys [2010-8-10 945200]
R1 ccHP;Symantec Hash Provider;c:windowssystem32driversn360x640402000.00ccchpx64.sys [2010-8-26 615040]
R1 IDSVia64;IDSVia64;c:programdatanorton{0c55c096-0f1d-4f28-aaa2-85ef591126e7}n360_4.1.0.32definitionsipsdefs20100825.001IDSviA64.sys [2010-8-26 463408]
R1 SymIRON;Symantec Iron Driver;c:windowssystem32driversn360x640402000.00cironx64.sys [2010-8-26 150064]
R2 atashost;WebEx Service Host for Support Center;c:windowssyswow64atashost.exe [2010-2-10 20360]
R2 N360;Norton 360;c:program files (x86)norton 360engine4.2.0.12ccsvchst.exe [2010-8-26 126392]
R3 DAdderFltr;DeathAdder Mouse;c:windowssystem32driversdadder.sys [2008-5-22 12672]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:program files (x86)common filessymantec sharedeengineEraserUtilRebootDrv.sys [2010-8-26 132656]
R3 SYMTDIv;Symantec Vista Network Dispatch Driver;c:windowssystem32driversn360x640401000.020symtdiv.sys [2010-8-26 451120]
R3 TarFltr;Razer Tarantula USB Keyboard;c:windowssystem32driversUsbFltr.sys [2008-5-22 49664]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:windowsmicrosoft.netframeworkv4.0.30319mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:windowsmicrosoft.netframework64v4.0.30319mscorsvw.exe [2010-3-18 138576]
S3 a2acc;a2acc;c:program files (x86)emsisoft anti-malwarea2accx64.sys [2010-8-26 82696]
S3 lvpopf64;Logitech POP Suppression Filter;c:windowssystem32driverslvpopf64.sys [2008-9-9 1381528]
S3 LVRS64;Logitech RightSound Filter Driver;c:windowssystem32driverslvrs64.sys [2009-10-7 327704]
S3 LVUVC64;Logitech QuickCam Pro 9000(UVC);c:windowssystem32driverslvuvc64.sys [2009-10-7 6379288]
S3 PCD5SRVC{E2AF211B-86DA020A-05040000};PCD5SRVC{E2AF211B-86DA020A-05040000} - PCDR Kernel Mode Service Helper Driver;c:program files (x86)pc-doctor 5 for windowspcd5srvc_x64.pkms [2008-2-6 25888]
S3 USBAAPL64;Apple Mobile USB Driver;c:windowssystem32driversusbaapl64.sys [2010-4-19 50688]

=============== Created Last 30 ================

2010-08-27 02:42:17 0 d-----w- c:programdataNOS
2010-08-27 01:57:42 0 d-----w- c:program files (x86)Trend Micro
2010-08-27 01:55:24 0 d-----w- c:program files (x86)Emsisoft Anti-Malware
2010-08-27 01:52:16 0 d-----w- c:programdataSpybot - Search & Destroy
2010-08-27 01:52:16 0 d-----w- c:program files (x86)Spybot - Search & Destroy
2010-08-26 13:25:38 0 d-----w- c:program files (x86)common filesSymantec Shared
2010-08-26 13:10:02 34152 ----a-r- c:windowssystem32driversGEARAspiWDM.sys
2010-08-26 13:10:02 126312 ----a-r- c:windowssystem32GEARAspi64.dll
2010-08-26 13:10:02 107368 ----a-r- c:windowssyswow64GEARAspi.dll
2010-08-26 13:09:58 854 ----a-w- c:windowssystem32driversSYMEVENT64x86.INF
2010-08-26 13:09:58 7440 ----a-w- c:windowssystem32driversSYMEVENT64x86.CAT
2010-08-26 13:09:58 173104 ----a-w- c:windowssystem32driversSYMEVENT64x86.SYS
2010-08-26 13:09:58 0 d-----w- c:program filesSymantec
2010-08-26 13:09:58 0 d-----w- c:program filescommon filesSymantec Shared
2010-08-26 13:09:42 0 d-----w- c:windowssystem32driversN360x64
2010-08-26 13:09:41 0 d-----w- c:program files (x86)Norton 360
2010-08-26 13:09:32 0 d-----w- c:programdataNortonInstaller
2010-08-26 13:09:32 0 d-----w- c:program files (x86)NortonInstaller
2010-08-26 12:56:04 0 d-----w- c:programdataNorton
2010-08-26 04:23:08 0 d-----w- c:userscrooky~1appdataroamingMalwarebytes
2010-08-26 04:22:40 24664 ----a-w- c:windowssystem32driversmbam.sys
2010-08-26 04:22:40 0 d-----w- c:programdataMalwarebytes
2010-08-26 04:22:40 0 d-----w- c:program files (x86)Malwarebytes' Anti-Malware
2010-08-26 04:05:29 0 d-----w- c:program files (x86)Uniblue
2010-08-26 02:27:16 0 d--h--w- C:kleaner.tmp
2010-08-25 01:59:02 861184 ----a-w- c:windowssystem32oleaut32.dll
2010-08-25 01:59:02 571904 ----a-w- c:windowssyswow64oleaut32.dll
2010-08-24 03:56:41 0 d-----w- c:programdataSony Online Entertainment
2010-08-24 01:54:27 0 d-----w- c:userscrooky~1appdataroamingUniblue
2010-08-23 18:43:12 0 d-----w- c:programdataSupportSoft
2010-08-23 18:43:12 0 d-----w- c:program files (x86)VERIZONDM
2010-08-23 18:43:09 9830400 ----a-w- c:windowsVerizonDM.msi
2010-08-23 18:43:05 0 d-----w- c:windowsFIOS
2010-08-23 18:43:05 0 d-----w- c:program files (x86)common filesSupportSoft
2010-08-23 18:42:16 0 d-----w- c:program files (x86)Verizon
2010-08-23 18:40:43 0 d-----w- c:userscrooky~1appdataroamingTechWizard
2010-08-22 21:45:18 745984 ----a-w- c:windowssyswow64ir507d5a.rra
2010-08-22 21:45:18 56320 ----a-w- c:windowssyswow64iyvu9_32.dll
2010-08-22 21:45:18 192000 ----a-w- c:windowssyswow64iac27d1b.rra
2010-08-22 21:45:18 145408 ----a-w- c:windowssyswow64Ivfs7e05.rra
2010-08-22 21:45:17 842240 ----a-w- c:windowssyswow64ir417bd4.rra
2010-08-22 21:45:17 202240 ----a-w- c:windowssyswow64ir327c9e.rra
2010-08-22 21:45:17 136704 ----a-w- c:windowssyswow64iacenc.dll
2010-08-22 21:37:50 0 d-----w- c:program files (x86)LucasArts
2010-08-10 09:15:58 94208 ----a-w- c:windowssyswow64QuickTimeVR.qtx
2010-08-10 09:15:58 69632 ----a-w- c:windowssyswow64QuickTime.qts
2010-08-03 13:49:08 12867584 ----a-w- c:windowssyswow64shell32.dll
2010-08-02 00:22:10 0 d-----w- c:program filesiPod
2010-08-02 00:22:09 0 d-----w- c:program filesiTunes
2010-08-02 00:22:09 0 d-----w- c:program files (x86)iTunes

==================== Find3M ====================

2010-07-29 06:30:34 82944 ----a-w- c:windowssyswow64iccvid.dll
2010-06-30 07:13:46 1192960 ----a-w- c:windowssystem32wininet.dll
2010-06-30 06:25:31 978432 ----a-w- c:windowssyswow64wininet.dll
2010-06-30 06:25:18 1226240 ----a-w- c:windowssyswow64urlmon.dll
2010-06-30 06:22:45 606208 ----a-w- c:windowssyswow64mstime.dll
2010-06-30 06:22:34 5971456 ----a-w- c:windowssyswow64mshtml.dll
2010-06-30 06:22:33 64512 ----a-w- c:windowssyswow64msfeedsbs.dll
2010-06-30 06:21:57 48128 ----a-w- c:windowssyswow64jsproxy.dll
2010-06-30 06:21:47 185856 ----a-w- c:windowssyswow64iepeers.dll
2010-06-30 06:21:47 176640 ----a-w- c:windowssyswow64ieui.dll
2010-06-30 06:21:46 10985472 ----a-w- c:windowssyswow64ieframe.dll
2010-06-30 06:21:44 381440 ----a-w- c:windowssyswow64iedkcs32.dll
2010-06-30 06:19:16 12800 ----a-w- c:windowssyswow64msfeedssync.exe
2010-06-22 00:55:24 13048 ----a-w- c:windowssystem32avgrssta.dll
2010-06-19 07:05:01 5507968 ----a-w- c:windowssystem32ntoskrnl.exe
2010-06-19 06:53:18 52224 ----a-w- c:windowssystem32rtutils.dll
2010-06-19 06:33:29 3955080 ----a-w- c:windowssyswow64ntkrnlpa.exe
2010-06-19 06:33:29 3899784 ----a-w- c:windowssyswow64ntoskrnl.exe
2010-06-19 06:23:50 37376 ----a-w- c:windowssyswow64rtutils.dll
2010-06-19 04:32:34 3122688 ----a-w- c:windowssystem32win32k.sys
2010-06-16 06:11:10 340992 ----a-w- c:windowssystem32schannel.dll
2010-06-16 05:48:35 224256 ----a-w- c:windowssyswow64schannel.dll
2010-06-08 06:02:06 1233920 ----a-w- c:windowssyswow64msxml3.dll
2010-06-08 05:36:31 1877504 ----a-w- c:windowssystem32msxml3.dll
2009-07-14 05:37:38 31548 ----a-w- c:windowsinfperflib0409perfd.dat
2009-07-14 05:37:38 31548 ----a-w- c:windowsinfperflib0409perfc.dat
2009-07-14 05:37:38 291294 ----a-w- c:windowsinfperflib0409perfi.dat
2009-07-14 05:37:38 291294 ----a-w- c:windowsinfperflib0409perfh.dat
2009-07-14 04:54:24 174 --sha-w- c:program filesdesktop.ini
2009-07-14 04:54:24 174 --sha-w- c:program files (x86)desktop.ini
2009-07-14 01:00:34 291294 ----a-w- c:windowsinfperflib0000perfi.dat
2009-07-14 01:00:34 291294 ----a-w- c:windowsinfperflib0000perfh.dat
2009-07-14 01:00:32 31548 ----a-w- c:windowsinfperflib0000perfd.dat
2009-07-14 01:00:32 31548 ----a-w- c:windowsinfperflib0000perfc.dat
2009-06-10 20:44:08 9633792 --sha-r- c:windowsfontsStaticCache.dat
2009-07-14 01:39:53 398848 --sha-w- c:windowswinsxsamd64_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_4d4d1f2f696639a2WinMail.exe
2009-07-14 01:14:45 396800 --sha-w- c:windowswinsxsx86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86cWinMail.exe

============= FINISH: 22:53:01.70 ===============

EDIT: Posts merged ~BP

Attached Files


Edited by guild370, 27 August 2010 - 04:38 PM.


BC AdBot (Login to Remove)

 


#2 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:08:15 AM

Posted 02 September 2010 - 02:22 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks thumbup2.gif
Posted Image
m0le is a proud member of UNITE

#3 guild370

guild370
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:04:15 AM

Posted 05 September 2010 - 10:49 AM

I am still here!

#4 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:08:15 AM

Posted 05 September 2010 - 05:28 PM

Gmer does not work on 64 bit machines because rootkits are not possible on 64 bit due to the security.

If there's anything on the PC we should be able to find it by using the following steps:

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
    If MBAM won't update then download and update MBAM on a clean computer then save the rules.ref folder to a memory stick. This file is found here: 'C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware' then transfer it across to the infected computer.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


Then

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.


Finally run OTL, a scanner.

  • Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

Posted Image
m0le is a proud member of UNITE

#5 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:08:15 AM

Posted 09 September 2010 - 08:10 PM

This topic has been closed.

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
Posted Image
m0le is a proud member of UNITE




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users