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Restore Dell


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#1 Boxers

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Posted 26 August 2010 - 09:04 PM

I purchased, several months ago, a out of warranty Dell Optiplex620 from my employeer when we upgraded our cad station. They made a clean install of Windows XP, but it only has a 60gb hard drive (it was on a network). The system works great with no issues. I want to clone the hard drive on to a larger hard drive but I aso want to get the syatem back to factory or clean condition before I do this. I have the following questions.

1. Is there a way to check to insure that the "F-11" return to factory works prior to giving it a shot?
2. They did supply me with a "Rstore Disc" but could not gaurantee it went with machine but said it should work. ???
3. Is there a partion on the harddrive that I can access to restore the windows?

OR any suggestions would be appreciated.

Thanks
Boxers

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#2 hamluis

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Posted 26 August 2010 - 09:50 PM

Well...what value is a "restore CD" that won't restore the system?

I would have tried it long ago, if I owned a system that uses such.

Dell systems often have built-in mechanisms for invoking the restore function they use...but I think that then calls for the insertion of the "restore CD' that goes with that system.

But...if you have a set of CDs that doesn't match up with the system...I think now might be the time to find out.

You could also contact Dell about obtaining the correct CDs that might be required.

I would check the Dell website for any/all information I could find (manuals, documentation) that pertains to that system, that would help define/refine possible alternatives.

Louis

#3 Boxers

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Posted 27 August 2010 - 05:58 AM

AAA....I tried contacting Dell with no results except "Why did you buys used. Dell offers a wide variety of machines and finance plans". Made remember why I never buy dell. I also was under the impression that Dell could be an asset. Now I know for sure I will stay with Toshiba Lap Top and HP desk unit.

Since I work for company that recently had a "Black Friday" in our IT group. I am amazed that they found any disc. (All machine are processed through our corp IT nad only machine and power cord sent to plants.)

Thanks for the help.

#4 hamluis

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Posted 27 August 2010 - 07:15 AM

There are also commercial websites purporting to have "recovery disks" for various computers. You might try Googling "recovery/restore disks for Dell Optiplex 620 and see what turns up.

Louis

#5 Boxers

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Posted 28 August 2010 - 11:18 AM

I will do that.

Thanks




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