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over a 1000 infected files!


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#1 saltmann

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Posted 26 August 2010 - 07:38 PM

Hi
this is my first post and im completely new to this so im sorry if i post this in the wrong section.
i recently got the antimalware doctor virus, which im pretty sure i managed to remove using rkill and malwarebytes antimalware
however now, wenever i enable my wireless internet, i get a critical error and my computer restarts after 1 minute.
my virus scan results were clean, but i realised i hadnt updated mbam in a while, so i manually updated it, via usb. when i scanned again i got over a 1000 infections, many of which were exe and dll files that i know are not viruses. note all of these programs that mbam claims to be a viruses are fully functional, the only noticeable sympton is the critical error preventing me from using the internet.
Could someone explain what has happened to pc, and a possible fix, why does mbam think everything is a virus, also avg did the same thing.
Thanks in advance for any help.

Also a while back, i got the antivirus solution pro virus, which (i think) i removed. at the time all my files were infected and wouldnt open. could the reason for my mbam scan results be because of antivirus solution pro infecting everything.

Edited by saltmann, 26 August 2010 - 07:46 PM.


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#2 quietman7

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Posted 26 August 2010 - 09:03 PM

What threat (name) did Malwarebytes and AVG identify these files as? You should be able to find the threat name in the logs.

If both Malwarebytes and AVG are reporting thousands of infection files, you may be dealing with a polymorphic file infector that typically infects .exe files. I recommend you get another opinion on some of those files by submitting them for analysis.

Go to Jotti's virusscan or VirusTotal. In the "File to upload & scan" box, click the "browse" button and locate the following file:
C:\WINDOWS\explorer.exee <- this file
Click "Open", then click the "Submit" button.

Repeat the above steps and submit:
C:\WINDOWS\System32\winlogon.exe <- this file
C:\WINDOWS\System32\Drivers\lsass.exe <- this file
C:\WINDOWS\System32\Drivers\svchost.exe <- this file
-- Post back with the results of the file analysis in your next reply.

-- Note: If you cannot find the folder/file, you may have to Reconfigure Windows to show hidden files, folders.
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#3 saltmann

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Posted 27 August 2010 - 03:17 PM

unfortunately i can't submit my files for analysis as the moment i enable my internet, i get a critical error that forces my computer to restart after 1 minute.
looking at the scan results, i've noticed that 99% of the infections are exe files located within the program files folder, mbam says they are trojan agents.
i have 5 other infections that aren't Trojan agents.

C:Users\ian sulzmann\AppData\Roaming\Ryisq.exe
C:Users\ian sulzmann\AppData\Roaming\ywwi.exe (these 2 are Malware.Packer.Gen)

C:Users\ian sulzmann\AppData\Local\ethjerojb\hgqnrceshdw.exe (Rogue.SecuritySuite)

C:Users\ian sulzmann\AppData\Local\iervex.dll (Trojan.Hiloti)

C:Users\ian sulzmann\AppData\Roaming\Epyh\alan.exe (Trojan.kryptik)

I assume that these 5 are the actually viruses, should i just remove them and leave the trojan agents. I just need to confirmation so i dont accidently remove something important (many of the exe files that have been reported as trojan agents, i use every day)

#4 quietman7

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Posted 27 August 2010 - 03:54 PM

I just need to confirmation so i dont accidently remove something important (many of the exe files that have been reported as trojan agents, i use every day)

If you're dealing with a file infector, then it doesn't matter that you use them every day. The detection needs to be confirmed. With that many files, your scan log is going to be too long to post in a forum topic thread and it needs to be looked at before taking any action. I suggest you contact the Malwarebytes Support Help Desk for individual assistance. The support team will probably instruct you to send the entire log so they can examine it.
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#5 saltmann

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Posted 27 August 2010 - 04:54 PM

ok i will do that,
does this mean that even if i remove the original virus, all my programs will remain infected and still be a threat to my computer?

#6 quietman7

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Posted 27 August 2010 - 05:31 PM

It depends on what type of infection you are dealing with, whether files can be healed/cured vice removed, whether something is causing false detections ...too many unknowns at this point to say anything definite.

Edited by quietman7, 27 August 2010 - 05:33 PM.

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