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AVG found 608 viruses today!! Persistant AVG Resident Shield detection


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#1 lrennie86

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Posted 26 August 2010 - 02:43 PM

Hi there

AVG free anti-virus found 608 threats today on my laptop which it healed and moved to the virus vault, although a large number of the files I suspect are needed on my operating system.

now if I do a scan on AVG it find nothing however the Resident Shield is popping up detection alerts approximately every 60 seconds! This is not only annoying, but I am guessing isn't normal!

It is the same virus/infection/trojan horse names of the 608 threats AVG found earlier today. Either

- "Virus identified as Win32/Zbot.B"
or
- "Trojan horse SHeur3.AQRA"



What can I do to ensure that these are gone for good?

Thanks, Laura.

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#2 lrennie86

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Posted 27 August 2010 - 05:06 AM

Resident Shield still popping up "blocked threats" today every few minutes or so.

It is the same 2 infection names mentioned above, and it appears to be the same 2 files that are attacked - thinking I should delete these files but unsure. Please help.

I can insert screenshots but unsure how to copy and paste these?


I am Windows XP.

I have looked up the virus it seems to be - Win32/ZBot and found info at http://www.microsoft.com/security/portal/T...Name=Win32/Zbot

This states that when executed it copies itself to a system folder, with Windows XP this tends to be C:\Windows\System32. This is true to my situation too.

Edited by lrennie86, 27 August 2010 - 05:28 AM.


#3 Budapest

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Posted 01 September 2010 - 02:10 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#4 lrennie86

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Posted 01 September 2010 - 06:28 AM

Thank you so much, your time and help is much appreciated. Here is the log:





Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4521

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

01/09/2010 12:16:40
mbam-log-2010-09-01 (12-16-40).txt

Scan type: Quick scan
Objects scanned: 143584
Time elapsed: 27 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\{bde91c5a-db78-82f6-8863-16b47aae67f7} (Trojan.ZbotR.Gen) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.UserInit) -> Bad: (c:\windows\system32\userinit.exe,,c:\program files\microsoft\desktoplayer.exe) Good: (userinit.exe) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Laura Rennie\Application Data\Foin\okgig.exe (Trojan.ZbotR.Gen) -> Quarantined and deleted successfully.

#5 Budapest

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Posted 01 September 2010 - 04:04 PM

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#6 lrennie86

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Posted 05 September 2010 - 04:31 AM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/03/2010 at 07:52 PM

Application Version : 4.42.1000

Core Rules Database Version : 4058
Trace Rules Database Version: 1998

Scan type : Complete Scan
Total Scan Time : 03:36:07

Memory items scanned : 215
Memory threats detected : 0
Registry items scanned : 6787
Registry threats detected : 0
File items scanned : 57812
File threats detected : 0

#7 lrennie86

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Posted 05 September 2010 - 05:57 AM

Hi my AVG just did its scheduled scan and found 276 infections, all moved to virus vault and healed. Just don't understand where it's coming from. It says virus is VBS/Generic.

#8 Budapest

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Posted 05 September 2010 - 04:15 PM

Can you post a log from AVG.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 lrennie86

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Posted 07 September 2010 - 02:17 PM

How do I post an AVG log? There isn't really an option, thank you.

#10 Budapest

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Posted 07 September 2010 - 04:25 PM

Actually I don't use AVG so I'm not sure either.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 lrennie86

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Posted 08 September 2010 - 08:26 AM

Thanks, did it, found no threats :thumbsup:

#12 Budapest

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Posted 08 September 2010 - 04:12 PM

Try this:

http://www.bleepingcomputer.com/virus-remo...sing-tdsskiller
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#13 lrennie86

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Posted 09 September 2010 - 03:56 PM

Thanks, it found no threats either.

#14 Budapest

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Posted 09 September 2010 - 04:02 PM

Still getting the AVG alerts?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#15 lrennie86

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Posted 09 September 2010 - 06:16 PM

No it's not popping up, hopefully the virus gone after the MBAM scan you said I should do first :thumbsup: Thanks for your help, i really appreciate it, do you recommend another free Anti-virus product other than AVG?




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