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Yahoo Redirect Virus


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#1 stuartg11

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Posted 26 August 2010 - 12:35 PM

I have the dreaded Yahoo redirect virus on my work computer. The only problem I may have with a fix is I cannot disable my A/V software as I am not an adminstrator of my computer. I would let my IT department handle this but they cannot fix it. Please advise if you can help?

Edited by Pandy, 26 August 2010 - 01:03 PM.
Moved from Malware Removal logs as no logs are posted and the prep guide not followed ~Pandy


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#2 Pandy

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Posted 26 August 2010 - 01:03 PM

Hello,

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==

If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.

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#3 stuartg11

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Posted 26 August 2010 - 02:16 PM

I cannot get the DDS Icon to appear on my desktop as shown in the help manual. It sits on the desktop as a .txt file.

It may be because I could not perform Step 6 as this is my work computer and I do not have admin rights.




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