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Hardware Problem ? Sorta.


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#1 KISNA

KISNA

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Posted 02 November 2005 - 11:22 PM

I gave my nephew in India my canon Elura 40MC digital camcorder last time I went to India. He called me today and told me each time he connects camcorder with his laptop using USB in order to capture video from camcorder (it records on mini DV tapes) nothing happens. No "found new hardware" or anything. I don't have the manual any more and I don't even remember if I supplied him all the required cables. I think he needs to use IEEE 1394 cable, no ? So my question is what advice can I give him. What does he need in order to be able to capture video from camecorder ? And where can I get it for cheapest ? I ask this because I go back to India in few weeks and I will buy him what it is that he needs in order to accomplish this.

Any advice/ideas will be highly apprecoiated. :thumbsup:

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#2 gunner

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Posted 03 November 2005 - 12:07 AM

My guess is a canon mini 5 pin usb cable. Should be able to get it at any electronics outlet for about $8.00. If he is using firewire, it is a different cable, but about the same price. Tell him to make sure the battery is good, hook it up, turn it on,go to my computer>devices with removable storage and he should be able to open it from there if it does not open when turned on. There are also some freeware digital camera programs to download at WWW.snapfiles.com, click "freeware" and search digital camera.Let us know if this solves your problem.
Spike's advice: Backup your data routinely.

#3 junkdk

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Posted 05 November 2005 - 04:47 AM

Dear Kis,

If he can connect a USB from the Camcorder to a computer it should read. I would go to the Canon website and download the correct driver to do this.

I had the same problem with my ASUS webcam. The correct driver was not included with the retail package and ASUS never told me. I finally went to their website and downloaded the driver after that the Webcam worked.

Maybe it is the same for you?

Let us know,

junkdk :thumbsup:
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