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video driver or hardware?

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1 reply to this topic

#1 freshphish8


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Posted 25 August 2010 - 05:44 PM

my computer started having problems 2 days ago with the monitor screen just shutting off while the computer itself was on and running. currently have a Nvidia geforce gt 220 graphics card and had thought it was the problem. have tried a system restore and updated the drivers. the problem message from windows reads as this.

A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7600.
Locale ID: 1033

Extra information about the problem
BCCode: 117
BCP1: FFFFFA800A6B6010
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Bucket ID: X64_0x117_Tdr:2_IMAGE_nvlddmkm.sys
Server information: 831cd42d-b931-4bef-abb3-5dd39a0157f3

leads me to believe i need a new video graphics card but wanna make sure first.

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#2 hamluis



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  • Local time:03:13 AM

Posted 25 August 2010 - 06:14 PM

I would uninstall the video drivers...and then reinstall same or updated drivers. The current ones are probably damaged.

Worth Reading, IMO.


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