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Combofix fails to correct wininit.exe infection


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2 replies to this topic

#1 drbeams

drbeams

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  • 15 posts
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  • Local time:12:31 AM

Posted 25 August 2010 - 04:03 PM

After running MalwareBytes, Avira, and Combofix, Combofix continues to complain about

c:\windows\system32\wininit.exe
c:\windows\system32\settings.ini

At about stage five, Pev.exe fails. Combofix attempts to reboot, but hangs at the "Logging Off" screen. I assume it's trying to reboot to correct a rootkit infection? Upon hard shutdown (poweroff) and reboot, icons and anything on the program menu is unoperable until reboot again. Multiple runs of ComboFix fails to correct the problem. Combofix log below.

ComboFix 10-08-24.0A - a full house 08/24/2010 23:15:15.4.1 - x86
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.2012.1105 [GMT -5:00]
Running from: c:\users\a full house\Desktop\cf.com
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\settings.ini

Infected copy of c:\windows\system32\wininit.exe was found and disinfected
Restored copy from - c:\windows\ERDNT\cache\wininit.exe

.
((((((((((((((((((((((((( Files Created from 2010-07-25 to 2010-08-25 )))))))))))))))))))))))))))))))
.

2010-08-25 04:23 . 2010-08-25 04:23 -------- d-----w- c:\users\Public\AppData\Local\temp
2010-08-25 04:23 . 2010-08-25 04:23 -------- d-----w- c:\users\lorretaj\AppData\Local\temp
2010-08-25 04:23 . 2010-08-25 04:23 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-08-25 02:17 . 2010-08-25 03:08 417792 ---h--w- c:\windows\system32\Internet Explorer 5.0.exe
2010-08-24 20:05 . 2010-08-24 20:05 -------- d-----w- c:\users\a full house\AppData\Roaming\Avira
2010-08-24 20:02 . 2010-08-24 20:02 -------- d-----w- c:\programdata\Avira
2010-08-24 20:02 . 2010-08-24 20:02 -------- d-----w- c:\program files\Avira
2010-08-24 20:02 . 2010-03-01 15:05 124784 ----a-w- c:\windows\system32\drivers\avipbb.sys
2010-08-24 20:02 . 2010-02-16 19:24 60936 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2010-08-24 20:02 . 2009-05-11 17:49 51992 ----a-w- c:\windows\system32\drivers\avgntdd.sys
2010-08-24 20:02 . 2009-05-11 17:49 17016 ----a-w- c:\windows\system32\drivers\avgntmgr.sys
2010-08-24 19:41 . 2010-08-24 19:41 -------- d-----w- c:\users\a full house\AppData\Roaming\Malwarebytes
2010-08-24 19:41 . 2010-04-29 20:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-08-24 19:41 . 2010-08-24 19:41 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-08-24 19:41 . 2010-08-24 19:41 -------- d-----w- c:\programdata\Malwarebytes
2010-08-24 19:41 . 2010-04-29 20:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-08-20 16:35 . 2010-06-08 17:35 3600768 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-08-20 16:35 . 2010-06-08 17:35 3548040 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-08-20 16:35 . 2010-06-11 16:15 1248768 ----a-w- c:\windows\system32\msxml3.dll
2010-08-20 16:35 . 2010-06-18 15:04 302080 ----a-w- c:\windows\system32\drivers\srv.sys
2010-08-20 16:35 . 2010-06-18 15:04 144896 ----a-w- c:\windows\system32\drivers\srv2.sys
2010-08-20 16:35 . 2010-06-16 16:04 905088 ----a-w- c:\windows\system32\drivers\tcpip.sys
2010-08-20 16:32 . 2010-08-20 16:32 -------- d-----w- c:\program files\HWiNFO32
2010-08-20 16:27 . 2010-08-24 19:44 -------- d-----w- c:\program files\CCleaner
2010-08-20 16:24 . 2009-06-15 14:52 499712 ----a-w- c:\windows\system32\kerberos.dll
2010-08-20 16:19 . 2010-08-20 16:19 256000 ---h--r- c:\windows\system32\SevenZipSharp.dll
2010-08-20 16:18 . 2010-08-20 16:18 -------- d-----w- c:\programdata\Microsoft Corporation
2010-08-20 16:16 . 2010-08-20 16:16 6250496 ---h--w- c:\windows\system32\sysDriverHardWare.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-08-20 16:41 . 2009-08-01 18:59 -------- d-----w- c:\program files\Microsoft Works
2010-08-20 16:38 . 2009-12-18 03:17 -------- d-----w- c:\programdata\Microsoft Help
2010-08-20 16:37 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2010-08-20 16:19 . 2010-02-10 02:28 98304 ---h--r- c:\windows\system32\FireWallDart.exe
2010-08-20 16:19 . 2010-02-10 02:28 726016 ---h--r- c:\windows\system32\7z.dll
2010-08-20 16:19 . 2008-12-30 08:09 8007680 ----a-w- c:\windows\system32\Microsoft.mshtml.dll
2010-08-20 16:19 . 2008-12-30 06:43 126976 ----a-w- c:\windows\system32\Interop.SHDocVw.dll
2010-08-20 16:19 . 2010-02-10 02:28 200704 ----a-w- c:\windows\system32\ICSharpCode.SharpZipLib.dll
2010-08-20 16:18 . 2009-12-16 17:56 6127616 ---h--r- c:\windows\system32\servicescache.exe
2010-08-20 16:16 . 2010-04-02 19:22 6254592 ---h--r- c:\windows\system32\sysSecurityCheck.exe
2010-06-26 06:05 . 2010-08-20 16:36 916480 ----a-w- c:\windows\system32\wininet.dll
2010-06-26 06:02 . 2010-08-20 16:36 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-06-26 06:02 . 2010-08-20 16:36 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-06-26 04:25 . 2010-08-20 16:36 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-06-23 22:55 . 2009-12-16 23:48 45 ----a-w- c:\users\a full house\jagex_runescape_preferences.dat
2010-06-23 22:44 . 2009-12-16 23:49 87 ----a-w- c:\users\a full house\jagex_runescape_preferences2.dat
2010-06-23 22:30 . 2010-06-23 22:30 0 ----a-w- c:\users\a full house\jagex__preferences3.dat
2010-06-21 13:37 . 2010-08-20 16:36 2037760 ----a-w- c:\windows\system32\win32k.sys
2010-06-18 17:31 . 2010-08-20 16:36 36864 ----a-w- c:\windows\system32\rtutils.dll
2010-06-11 16:16 . 2010-08-20 16:36 274944 ----a-w- c:\windows\system32\schannel.dll
2010-05-27 20:08 . 2010-08-20 16:36 81920 ----a-w- c:\windows\system32\iccvid.dll
2009-08-01 21:30 . 2009-04-11 19:01 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{f92a9fe4-2850-4198-b9d5-279880e49b16}"= "c:\program files\Free_Ride_Games\tbFree.dll" [2009-07-15 2224152]

[HKEY_CLASSES_ROOT\clsid\{f92a9fe4-2850-4198-b9d5-279880e49b16}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{f92a9fe4-2850-4198-b9d5-279880e49b16}]
2009-07-15 15:09 2224152 ----a-w- c:\program files\Free_Ride_Games\tbFree.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}]
2010-05-25 01:52 194912 ------w- c:\program files\Yontoo Layers Client\YontooIEClient.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{f92a9fe4-2850-4198-b9d5-279880e49b16}"= "c:\program files\Free_Ride_Games\tbFree.dll" [2009-07-15 2224152]

[HKEY_CLASSES_ROOT\clsid\{f92a9fe4-2850-4198-b9d5-279880e49b16}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{F92A9FE4-2850-4198-B9D5-279880E49B16}"= "c:\program files\Free_Ride_Games\tbFree.dll" [2009-07-15 2224152]

[HKEY_CLASSES_ROOT\clsid\{f92a9fe4-2850-4198-b9d5-279880e49b16}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"Weather"="c:\program files\AWS\WeatherBug\Weather.exe" [2009-10-20 1693184]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"EzPrint"="c:\program files\Lexmark 2600 Series\ezprint.exe" [2009-10-29 107176]
"lxdnmon.exe"="c:\program files\Lexmark 2600 Series\lxdnmon.exe" [2009-10-29 660136]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-06-20 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-06-09 976832]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Exetender"="c:\program files\Free Ride Games\GPlayer.exe" [2010-04-12 1750528]

c:\users\a full house\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-5-28 1320288]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2009-5-21 275768]

c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-5-28 1320288]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
SetupExecute REG_MULTI_SZ c:\windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\poqexec.exe /display_progress \SystemRoot\WinSxS\pending.xml

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=c:\windows\pss\Digital Line Detect.lnk.CommonStartup
backupExtension=.CommonStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2010-06-09 08:06 976832 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2010-06-20 02:04 35760 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\eBook Library Launcher]
2009-11-24 07:03 906640 ----a-w- c:\program files\Sony\Reader\Data\bin\launcher\Reader Library Launcher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Exetender]
2010-04-12 02:41 1750528 ----a-w- c:\program files\Free Ride Games\GPlayer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\FlashPlayerUpdate]
2010-06-25 02:23 231888 ----a-w- c:\windows\System32\Macromed\Flash\FlashUtil10h_ActiveX.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2009-03-05 03:18 173592 ----a-w- c:\windows\System32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2008-12-08 21:50 54576 ----a-w- c:\program files\HP\HP Software Update\hpwuschd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2009-03-05 03:19 141848 ----a-w- c:\windows\System32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Microsoft Default Manager]
2009-04-24 16:05 250192 ----a-w- c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PDVDDXSrv]
2009-02-05 02:26 128232 ------w- c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2009-03-05 03:18 150552 ----a-w- c:\windows\System32\igfxpers.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl]
2009-03-05 03:13 6711840 ----a-w- c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
2008-01-21 02:33 1008184 ----a-w- c:\program files\Windows Defender\MSASCui.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG]
2008-01-21 02:35 202240 ----a-w- c:\program files\Windows Media Player\wmpnscfg.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"AntiVirusOverride"=dword:00000001
"VistaSp2"=hex(b):f2,86,02,dd,e6,9d,ca,01

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate1ca829ab543ca5b;Google Update Service (gupdate1ca829ab543ca5b);c:\program files\Google\Update\GoogleUpdate.exe [2009-12-22 133104]
R2 SysCacheDriver;SysCacheDriver;c:\windows\system32\sysSecurityCheck.exe [2010-08-20 6254592]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
R4 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSrv.exe [2009-03-05 81920]
R4 SftService;SoftThinks Agent Service;c:\program files\Dell DataSafe Local Backup\sftservice.EXE [2009-04-17 636144]
S1 HWiNFO32;HWiNFO32 Kernel Driver;c:\program files\HWiNFO32\HWiNFO32.SYS [2010-07-25 20088]
S2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [2010-02-24 135336]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
S2 lxdn_device;lxdn_device;c:\windows\system32\lxdncoms.exe [2007-11-28 589824]
S2 MicrosoftHardwareDriver;MicrosoftHardwareDriver;c:\windows\system32\sysDriverHardWare.exe [2010-08-20 6250496]
S2 systemCheck;SystemWindows;c:\windows\system32\servicescache.exe [2010-08-20 6127616]
S2 X4HSEx;X4HSEx;c:\program files\Free Ride Games\X4HSEx.Sys [2010-03-11 56352]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder

2010-08-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-22 00:06]

2010-08-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-22 00:06]

2010-08-24 c:\windows\Tasks\User_Feed_Synchronization-{EA0ED4FE-413F-4938-9A8E-7E14AA689DED}.job
- c:\windows\system32\msfeedssync.exe [2010-08-20 04:24]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyServer = http=127.0.0.1:5577
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
DPF: {EF148DBB-5B6D-4130-B2A1-661571E86260} - hxxp://clubgames.pogo.com/online2/pogop/mahjong_escape_ancient/PTGameLauncher.cab
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-08-25 13:26
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,d7,0d,3d,3e,ac,2e,fe,49,92,19,02,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,8c,87,61,dd,9f,7b,9c,41,85,bb,c6,\

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Avira\AntiVir Desktop\avguard.exe
c:\program files\Avira\AntiVir Desktop\avshadow.exe
c:\windows\system32\WUDFHost.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\program files\Common Files\HP\Digital Imaging\Bin\hpqPhotoCrm.exe
c:\program files\HP\Digital Imaging\bin\hpqbam08.exe
c:\program files\HP\Digital Imaging\bin\hpqgpc01.exe
c:\\?\c:\windows\system32\wbem\WMIADAP.EXE
c:\windows\servicing\TrustedInstaller.exe
.
**************************************************************************
.
Completion time: 2010-08-25 13:31:58 - machine was rebooted
ComboFix-quarantined-files.txt 2010-08-25 18:31
ComboFix2.txt 2010-08-25 03:57
ComboFix3.txt 2010-08-25 03:25
ComboFix4.txt 2010-08-24 23:48

Pre-Run: 103,006,416,896 bytes free
Post-Run: 102,884,864,000 bytes free

- - End Of File - - BE434F5BDE24EDD744CE97650C273D9B


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#2 mpascal

mpascal

    Math Nerd


  • Members
  • 1,653 posts
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  •  
  • Gender:Male
  • Location:Canada
  • Local time:12:31 AM

Posted 30 August 2010 - 12:49 PM

Hi drbeams,

Welcome to Bleeping Computer!

My name is mpascal, and I will be helping you fix your problem.

Before we begin, I would like give a few guidelines so that we can fix your problem as quickly and efficiently as possible:
  • Be sure to follow all my instructions carefully! If there is anything you don't understand, don't hesitate to ask.
  • Please do not do anything or perform other steps unless I have asked you to do so.
  • Please make sure you post all logs I ask you to, and make sure that the entire log gets posted.
  • Don't attach any logs unless asked. Posting them in the forums will make them easier to analyze.
  • If you are unsure of how to reply, or need help with anything regarding the website, please look here.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

STEP 1 - Preparation Guide

Please follow the instructions in the Preparation Guide until you have reached step 6. You may stop once you have finished step 6 and continue with the instructions here.

STEP 2 - MBAM

Note: In the event that you already have MBAM installed, you do not need to reinstall it. Simply Updating it and doing a Quickscan is sufficient.

Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

STEP 3 - GMER

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

STEP 4 - OTL

Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • In the Custom Scans box, copy and paste the following:
    CODE
    netsvcs
    %SYSTEMDRIVE%\*.*
    %systemroot%\Fonts\*.com
    %systemroot%\Fonts\*.dll
    %systemroot%\Fonts\*.ini
    %systemroot%\Fonts\*.ini2
    %systemroot%\Fonts\*.exe
    %systemroot%\system32\spool\prtprocs\w32x86\*.*
    %systemroot%\REPAIR\*.bak1
    %systemroot%\REPAIR\*.ini
    %systemroot%\system32\*.jpg
    %systemroot%\*.jpg
    %systemroot%\*.png
    %systemroot%\*.scr
    %systemroot%\*._sy
    %APPDATA%\Adobe\Update\*.*
    %ALLUSERSPROFILE%\Favorites\*.*
    %APPDATA%\Microsoft\*.*
    %PROGRAMFILES%\*.*
    %APPDATA%\Update\*.*
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\System32\config\*.sav
    %PROGRAMFILES%\bak. /s
    %systemroot%\system32\bak. /s
    %ALLUSERSPROFILE%\Start Menu\*.lnk /x
    %systemroot%\system32\config\systemprofile\*.dat /x
    %systemroot%\*.config
    %systemroot%\system32\*.db
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTListIt.Txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of the files, and post it with your next reply.
STEP 5 - Reply

Please reply with the following logs:
  • MBAM Log
  • GMER Log
  • OTL Log

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Stay with your topic! Topics that go 4 days without a reply will be closed. PM me to reopen.

Please don't PM asking for support. Post on the forums instead.

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#3 drbeams

drbeams
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Posted 21 March 2011 - 06:16 PM

Please close topic. Issue resolved.




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