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Is my sister's laptop dying?


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#1 pivotraze

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Posted 25 August 2010 - 03:09 PM

Okay, so my sister bought an Acer Aspire 4330 almost a year ago.

Lately, it's been... weird? It is overtly slow, crashes a lot, get's BSODs, and generally just sucks.

Is there anyway to fix it back to normal? I'm a computer geek but this.. This i've never dealt with. Malwarebytes, Nod32 online, Bitdefender Online, AVG, Avira, and Avast pick up nothing (No, those all aren't running at once. I tried them randomly. Currently, she has Avira) Windows Vista Basic.

What can I do?

My other sister has a Gateway laptop, and it's like the left button on her touchpad is either broken or jammed. Her right button works. So I had her set her touchpad to left-handed mode (Right click is normal click so on) and when she boots, it automatically opens a context menu as if she clicked the context button. Anything I can do about that? Windows Vista Home Premium.

Cody
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#2 AustinTerry

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Posted 25 August 2010 - 03:15 PM

Okay, so my sister bought an Acer Aspire 4330 almost a year ago


First, she might check if it carried a 1 year warranty, if so, check with where she bought it on warranty procedures.

#3 ajcomputers

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Posted 25 August 2010 - 03:51 PM

Anything in the event logs to indicate possible why it is BSOD'ing ??

Never give up, for that is just the place and time that the tide will turn

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#4 computerxpds

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Posted 25 August 2010 - 03:55 PM

To find out the issue can you please do the following so we can diagnose the BSOD's:

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply. :huh:

Edit: Spelling

Edited by computerxpds, 25 August 2010 - 03:55 PM.

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#5 pivotraze

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Posted 25 August 2010 - 03:56 PM

I'll have to do that later, my sis isn't home :huh: I will be able to do it by tomorrow :/
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, 1600x900 17.3" HD+ TruBrite LED Screen , and Intel HD 3000 Graphics.

#6 computerxpds

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Posted 25 August 2010 - 04:54 PM

Ok that is fine I understand. :huh:

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