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Hiloti Trojan?


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2 replies to this topic

#1 Eleeveen

Eleeveen

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Posted 25 August 2010 - 07:53 AM

Okay, so the last few days I've been getting multiple versions of the fake anti-virus programs going around. They aren't really a problem to remove, it's just that they keep coming back. I started by trying to fix this myself and thought it was a success at first, until the browser redirecting started happening.. And continued, even after multiple scans. I got my brother (he's more of a "techie" then me usually) to give it a shot finally, and he couldn't seem to get rid of it either, so I've decided to turn to you guys.

I tried to be careful of what I did, but my brother isn't exactly cautious when it comes to computer related things.. Hope we didn't mess up anything too badly. D:

Also, I'm not sure if this is related to the infection or not, but today when I tried to use FireFox it refused to open links for me, and would stay on the same page. When I closed and tried to reopen it, it didn't do a thing. Even restarting didn't seem to help it. Any idea what that was about, or was it just a wacky moment during a different mess?

I would also like to note that the Hiloti trojan has shown up almost every time I scan and rescan with MBAM. Is it possible that it's causing the problems?


DDS (Ver_10-03-17.01) - NTFSx86 NETWORK
Run by jen at 2:46:03.79 on Wed 08/25/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1022.783 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\jen\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.bigseekpro.com/splitcam/{B16F3522-8FA0-4B2B-9680-EDAC96DC737B}
uInternet Connection Wizard,ShellNext = hxxp://shell.windows.com/fileassoc/0409/xml/redir.asp?Ext=pdf
uInternet Settings,ProxyServer = http=127.0.0.1:6522
uInternet Settings,ProxyOverride = <local>
uURLSearchHooks: ToolbarURLSearchHook Class: {ca3eb689-8f09-4026-aa10-b9534c691ce0} - c:\program files\splitcam toolbar\tbhelper.dll
BHO: AC-Pro: {0fb6a909-6086-458f-bd92-1f8ee10042a0} - c:\program files\autocompletepro\AutocompletePro.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SMTTB2009 Class: {fcbccb87-9224-4b8d-b117-f56d924beb18} - c:\program files\splitcam toolbar\tbcore3.dll
TB: Splitcam Toolbar: {338b4dfe-2e2c-4338-9e41-e176d497299e} - c:\program files\splitcam toolbar\tbcore3.dll
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Tdogevipej] rundll32.exe "c:\windows\ptltoms.dll",Startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [{A25C3CB7-1853-B04D-29F4-E3BF62B915BF}] "c:\documents and settings\jen\application data\efkoac\quidu.exe"
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [CTSysVol] c:\program files\rocketfish\rf5.1\surround mixer\CTSysVol.exe /r
mRun: [P17Helper] Rundll32 P17.dll,P17Helper
mRun: [DrvIcon] c:\program files\vista drive icon\DrvIcon.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [PWRISOVM.EXE] c:\program files\poweriso\PWRISOVM.EXE
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [Livestream Procaster] "c:\program files\livestream procaster\Procaster.exe" -autorun
mRun: [Hsulovonegifopan] rundll32.exe "c:\windows\onihediq.dll",Startup
mRun: [combofix] "c:\combofix\cf19209.cfxxe" /c "c:\combofix\C.bat"
mRunOnce: [combofix] "c:\combofix\cf19209.cfxxe" /c "c:\combofix\C.bat"
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jen\applic~1\mozilla\firefox\profiles\iipxin9a.default\
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: XULRunner: {AD497057-F624-4E01-80A8-58D0B61FC047} - c:\documents and settings\jen\local settings\application data\{ad497057-f624-4e01-80a8-58d0b61fc047}\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.count", 24);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-7-23 135664]
S3 epmntdrv;epmntdrv;c:\windows\system32\epmntdrv.sys [2010-6-30 13192]
S3 EuGdiDrv;EuGdiDrv;c:\windows\system32\EuGdiDrv.sys [2010-6-30 8456]
S3 ManyCam;ManyCam Virtual Webcam, WDM Video Capture Driver;c:\windows\system32\drivers\manycam.sys --> c:\windows\system32\drivers\ManyCam.sys [?]
S3 PsSdk41;PsSdk41;c:\windows\system32\drivers\pssdk41.sys [2010-6-29 36928]
S3 scncap;scncap;c:\windows\system32\drivers\scncap.sys [2009-12-25 9984]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2010-08-25 06:14:07 0 d-----w- C:\ComboFix
2010-08-23 23:23:08 0 d-----w- C:\VundoFix Backups
2010-08-23 05:47:10 1324 ----a-w- c:\windows\system32\d3d9caps.dat
2010-08-19 11:21:52 0 d-----w- c:\docume~1\jen\applic~1\uTorrent
2010-08-19 05:48:53 120 ----a-w- c:\windows\Fmofagupiseriyov.dat
2010-08-19 05:48:53 0 ----a-w- c:\windows\Tpedinukifasocuk.bin
2010-08-19 04:29:22 2853 ----a-w- c:\windows\ogacakih.dll
2010-08-19 04:28:54 0 d-----w- c:\docume~1\jen\applic~1\Malwarebytes
2010-08-19 03:32:49 2853 ----a-w- c:\windows\ocofonutulivihan.dll
2010-08-19 03:27:31 0 d-sh--w- c:\documents and settings\jen\PrivacIE
2010-08-19 03:26:07 2853 ----a-w- c:\windows\efivekanugazi.dll
2010-08-19 02:40:45 785408 ----a-w- c:\windows\system32\drivers\tnquj.sys
2010-08-19 02:39:50 0 d-----w- c:\docume~1\jen\applic~1\821235EA3241079F6A836634EF86C396
2010-08-16 20:48:02 0 d-----w- c:\docume~1\jen\applic~1\Efkoac
2010-08-14 17:24:08 0 d-sh--w- c:\documents and settings\jen\IETldCache
2010-08-14 14:40:35 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2010-08-14 14:40:34 599040 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2010-08-14 14:40:34 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-08-14 14:40:33 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2010-08-14 14:40:33 1985536 -c----w- c:\windows\system32\dllcache\iertutil.dll
2010-08-14 14:40:32 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2010-08-14 14:40:32 11076096 -c----w- c:\windows\system32\dllcache\ieframe.dll
2010-08-14 14:40:27 0 d-----w- c:\windows\ie8updates
2010-08-14 14:39:59 41984 -c----w- c:\windows\system32\dllcache\iecompat.dll
2010-08-14 14:37:20 0 dc-h--w- c:\windows\ie8
2010-08-11 13:38:33 274288 ----a-w- c:\windows\system32\mucltui.dll
2010-08-11 13:38:33 215920 ----a-w- c:\windows\system32\muweb.dll
2010-08-11 13:38:33 16736 ----a-w- c:\windows\system32\mucltui.dll.mui
2010-08-11 04:13:19 0 d-----w- c:\documents and settings\jen\Tracing
2010-08-11 03:02:03 0 d-----w- c:\program files\Microsoft
2010-08-11 03:01:41 0 d-----w- c:\program files\Windows Live SkyDrive
2010-08-11 02:33:38 0 d-----w- c:\program files\common files\Windows Live
2010-08-10 00:37:01 0 d-----w- c:\program files\Ventrilo
2010-08-10 00:36:53 262 ----a-w- c:\windows\{789289CA-F73A-4A16-A331-54D498CE069F}_WiseFW.ini
2010-08-08 08:30:59 0 d-----w- c:\docume~1\jen\applic~1\Uvqyir
2010-08-03 16:04:05 0 d-----w- c:\windows\pss
2010-07-28 21:06:45 0 d-----w- c:\docume~1\alluse~1\applic~1\AIM
2010-07-28 21:06:39 0 d-----w- c:\program files\AIM
2010-07-28 21:06:38 0 d-----w- c:\program files\common files\Software Update Utility
2010-07-28 21:06:37 0 d-----w- c:\program files\common files\AOL
2010-07-28 21:06:30 461 ---ha-w- C:\IPH.PH
2010-07-27 15:27:10 0 d-----w- c:\program files\Windows Media Connect 2

==================== Find3M ====================

2010-08-25 04:34:56 46 ----a-w- c:\documents and settings\jen\jagex_runescape_preferences.dat
2010-08-25 03:53:17 99 ----a-w- c:\documents and settings\jen\jagex_runescape_preferences2.dat
2010-08-04 02:56:33 219128 ----a-w- c:\windows\system32\PnkBstrB.exe
2010-08-04 02:45:25 138592 ----a-w- c:\windows\system32\drivers\PnkBstrK.sys
2010-07-18 05:03:53 691696 ----a-w- c:\windows\system32\drivers\sptd.sys
2010-07-16 15:18:43 75064 ----a-w- c:\windows\system32\PnkBstrA.exe
2010-07-13 00:52:00 360320 ----a-w- c:\windows\system32\drivers\TCPIP.SYS.ORIGINAL
2010-07-13 00:52:00 360320 ----a-w- c:\windows\system32\drivers\TCPIP.SYS
2010-07-11 21:53:02 98304 ----a-w- c:\windows\system32\CmdLineExt.dll
2010-06-29 23:45:29 36928 ----a-w- c:\windows\system32\drivers\pssdk41.sys
2010-06-27 20:49:54 1774720 ----a-w- c:\windows\system32\BootMan.exe
2010-06-26 01:50:03 0 ----a-w- c:\documents and settings\jen\jagex__preferences3.dat
2010-06-15 02:16:24 86016 ----a-w- c:\windows\system32\frapsvid.dll
2010-06-09 23:01:10 133616 ------w- c:\windows\system32\pxafs.dll
2010-06-09 23:01:10 126448 ------w- c:\windows\system32\pxinsi64.exe
2010-06-09 23:01:10 123888 ------w- c:\windows\system32\pxcpyi64.exe
2010-06-01 03:18:48 411368 ----a-w- c:\windows\system32\deploytk.dll
2010-05-31 22:13:06 409600 ----a-w- c:\windows\system32\wrap_oal.dll
2010-05-31 22:13:06 114688 ----a-w- c:\windows\system32\OpenAL32.dll
2010-05-31 21:18:50 21640 ----a-w- c:\windows\system32\emptyregdb.dat

============= FINISH: 2:46:24.85 ===============

Attached Files


Edited by Eleeveen, 25 August 2010 - 08:10 AM.


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#2 Elise

Elise

    Bleepin' Blonde


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Posted 30 August 2010 - 10:29 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Quick Scan button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download Rootkit Unhooker and save it to your Desktop
  • Double-click on RKUnhookerLE to run it
  • Click the Report tab, then click Scan
  • Check Drivers, Stealth and uncheck the rest
  • Click OK
  • Wait until it's finished and then go to File > Save Report
  • Save the report to your Desktop
Copy the entire contents of the report and paste it in a reply here.

Note - you may get this warning it is ok, just ignore: "Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • RKU log

Thanks and again sorry for the delay.

regards, Elise


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#3 Elise

Elise

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Posted 13 September 2010 - 03:35 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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