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Possible Spyware Problem

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3 replies to this topic

#1 leo22


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Posted 02 November 2005 - 05:02 PM

Hey everyone,

I have a slight problem with my laptop and am hoping your brilliant minds can help!!

Recently my desktop has started to show up with the following error - "SPYWARE INFECTION - Your system is infected with spyware. Windows recommends you to use a spyware removal tool to prevent loss of important data and increase system performance. Using this PC before having it cleaned from spyware threats is highly discouraged" The "SPYWARE INFECTION" is in big red letters and the rest of the statement is is white, surrounded by a black box. The rest of the screen is blue! It will not let me change the desktop picture and when set a picture as desktop backround, the picture does not appear as the backround!

Any help would be greatly appreciated

Many thanks and kind regards,


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#2 acklan


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Posted 02 November 2005 - 05:16 PM

Try running these four programs from Safe Mode...

Spybot S&D
AdAware SE
MicroSoft Antispyware Beta

And if you don't have a current (up to date) antivirus try one of these, but only one. Never put two antivirus' on the same computer. Remove any antivirus you have installed first....

AVG Antivirus Free Edition(I personally use)
Avast Antivirus Home Edition

All of this are full functional software, and it is freeware.
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#3 Enthusiast


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Posted 02 November 2005 - 11:23 PM

This sounds more like a scam sent through messenger than it does a real Windows error message.

Web based online Antivirus and anti-malware scans: (these can be run regardless of whatever else you are using. You must use Internet Explorer to run these.)

Kaspersky Anti-Virus Web Scanner

Panda Activescan (IE only)

Trend Micro antivirus and malware scan:

Etrust Anti-virus web scanner

online trojan scans here -


Windows Security Trojanscan

Running the web based scans recommended above will not hurt and may help.

To disable Messenger service click Start>Control Panel.
Double-click Administrative Tools.
Double-click Services.
Scroll down to Messenger and double-click.
Click the Stop button.
Under Startup Type, select Disabled.
Click Apply>then clickOK.

Edited by Enthusiast, 02 November 2005 - 11:25 PM.

#4 quietman7


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Posted 03 November 2005 - 07:53 PM

It could be a Smitfraud infection.

Trojan-Spy.HTML.Smitfraud is responsible for changing the Windows Desktop and using bogus warnings in an attempt to trick users into purchasing one of several fake antispyware program. Other symptoms include the desktop background hijacked to a suspicious black or blue screen.

If none of the above suggestions help, you should post a log in HijackThis Logs and Analysis

Be sure to read How to submit a Hijackthis Log prior to posting.
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