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Windows 7 keeps crashing


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10 replies to this topic

#1 lnepoe888

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Posted 25 August 2010 - 04:36 AM

Windows 7 keep crashing when I have used it for a while (usually when downloading files).

Here is the link to minidump it created.

Any help would be greatly appreciated, this is happened twice today.

http://www.mediafire.com/?gcmxvhpkl8b5w5h

Edited by lnepoe888, 25 August 2010 - 04:50 AM.


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#2 Broni

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Posted 25 August 2010 - 12:15 PM

Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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#3 lnepoe888

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Posted 26 August 2010 - 01:47 AM

==================================================
Dump File : 082610-16130-01.dmp
Crash Time : 8/26/2010 12:31:57 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x87cb3110
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\082610-16130-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 082510-16707-01.dmp
Crash Time : 8/25/2010 4:55:43 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x878c6110
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\082510-16707-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 082510-15740-01.dmp
Crash Time : 8/25/2010 3:13:18 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x87cc4110
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\082510-15740-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

#4 AustinTerry

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Posted 26 August 2010 - 07:58 AM

By chance are you using Zone Alarm AV?

#5 Broni

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Posted 26 August 2010 - 05:01 PM

Your dump files are very enigmatic. Not much info there.
Indicating some driver issue, but without pointing to any specific driver.

usually when downloading files

What browser/version?
Do you use any downloading manager?

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#6 lnepoe888

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Posted 26 August 2010 - 06:06 PM

I use ESET NOD32, and just default manager in firefox.

I do download a lot of things at once, could that be it?

Edited by lnepoe888, 26 August 2010 - 06:07 PM.


#7 Broni

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Posted 26 August 2010 - 06:13 PM

I do download a lot of things at once, could that be it?

It shouldn't.

What type of internet connection is it?

Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")


Close Firefox. Go Start>All Programs>Mozilla Firefox, click on Mozilla Firefox (safe mode).
Try to run as any downloads as you can and see what happens.

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#8 lnepoe888

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Posted 27 August 2010 - 03:58 AM

Phenom II 965
4GB RAM
255GB out of 698GB free

It only seems to crash when I leave it alone for a while.
Just played a game for a few hours seemed fine.

So it seems to crash when it's idle?!?!?!

Have no idea what's going on here, my laptop runs the same OS, no problems there.

#9 Broni

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Posted 27 August 2010 - 04:54 PM

Idle, or when you're downloading?
I'm confused now.

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#10 lnepoe888

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Posted 30 August 2010 - 05:20 AM

Tried downloading in chrome. Same exact thing, crashes.
Default download manager.

This is really starting to get annoying. :huh:

Is there any way to see when programs were installed? Because this started recently...

Also is there anything else I can do? Reformatting is my very very last resort...

Edited by lnepoe888, 30 August 2010 - 05:20 AM.


#11 Broni

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Posted 30 August 2010 - 10:14 AM

See, if same thing happens in Safe Mode with Networking.

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