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slow, crashing, constant error reports generated


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19 replies to this topic

#1 Sarky

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Posted 25 August 2010 - 03:58 AM

Hi, just as the title says, i dont have a virus, i've ran panda active scan and malware bytes, The only things installed in the last moth are the Doctor Who game (stop laughing) and the windows live messenger wave 4 beta. I've uninstalled both but the problem persists.

It only started suddenly one morning, about 2 weeks ago. msn was crashing, and firefox too then windows itself became unresponsive, even the task manager wouldnt start forcing me to press and hold the power button. now the laptop wont turn off or restart using the start menu and is constantly generating hundreds of megabytes of error reports (4gb at last count) which is filling my hard drive up and causing a huge amount of fragmentation on the drive.

Windows Update doesnt download the updates either, constantly stuck at 0%

I am running windows vista home basic 32bit on a laptop. Please help me to solve this mystery without formatting my laptop and losing everything and the hassel of backing everything up and restoring it.

Edited by Sarky, 25 August 2010 - 04:20 AM.


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#2 ajcomputers

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Posted 25 August 2010 - 07:50 AM

Hi,

Does the machine work correctly in safe mode? To check this, power on the computer and hit the F8 key before windows boots. You should get a menu pop-up with an option for 'Safe mode' and also 'safe mode with networking'. Try each of these. Also what are the error messages in the event log?

You could also try booting from your Windows C.D, if you have one, and selecting the option 'System Restore'. This will allow you to restore your system files to a time when hopefully you were error free.

Edited by ajcomputers, 25 August 2010 - 07:51 AM.

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#3 Sarky

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Posted 25 August 2010 - 08:34 AM

Hi, yes it works fine in safemode. As for the CD, like most vista machines it came with a recovery partition, not a disk. and system restore has no effect :huh:

#4 Broni

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Posted 25 August 2010 - 12:11 PM

Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

===========================================================

Please download VEW and save it to your Desktop: http://images.malwareremoval.com/vino/VEW.exe

Double-click VEW.exe then under Select log to query, select:
Application
System


Under Select type to list, select:
Critical (Vista only)
Error


Click the radio button for Number of events
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.

In Notepad, click Edit > Select all then Edit > Copy
Reply to this post, click in the reply window and press Ctrl+V on your keyboard to paste the log.

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#5 Sarky

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Posted 25 August 2010 - 12:53 PM

nothing to paste, it only BSoD'd me once and that isnt listed here...
sorry. thanks for your help

#6 Broni

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Posted 25 August 2010 - 12:55 PM

What about the other log?

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#7 Sarky

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Posted 25 August 2010 - 01:05 PM

here you go:

Vino's Event Viewer v01c run on Windows Vista in English
Report run at 25/08/2010 19:03:27

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 25/08/2010 12:13:07
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\GRAHAM\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\MACROMEDIA.COM\SUPPORT\FLASHPLAYER\SYS\#VIZU.COM> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 25/08/2010 12:13:07
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\GRAHAM\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\MACROMEDIA.COM\SUPPORT\FLASHPLAYER\SYS\#VIZU.COM> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 25/08/2010 12:13:07
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\GRAHAM\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\MACROMEDIA.COM\SUPPORT\FLASHPLAYER\SYS\#VIDEO.FLASHTALKING.COM> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 25/08/2010 12:13:07
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\GRAHAM\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\MACROMEDIA.COM\SUPPORT\FLASHPLAYER\SYS\#VIDEO.FLASHTALKING.COM> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 25/08/2010 12:13:07
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\GRAHAM\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\MACROMEDIA.COM\SUPPORT\FLASHPLAYER\SYS\#SECUREINCLUDE.EBAYSTATIC.COM> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 25/08/2010 12:13:07
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\GRAHAM\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\MACROMEDIA.COM\SUPPORT\FLASHPLAYER\SYS\#SECUREINCLUDE.EBAYSTATIC.COM> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 25/08/2010 12:12:57
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\GRAHAM\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\MACROMEDIA.COM\SUPPORT\FLASHPLAYER\SYS\#S.YTIMG.COM> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 25/08/2010 12:12:57
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\GRAHAM\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\MACROMEDIA.COM\SUPPORT\FLASHPLAYER\SYS\#S.YTIMG.COM> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 25/08/2010 12:12:56
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\GRAHAM\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\MACROMEDIA.COM\SUPPORT\FLASHPLAYER\SYS\#DOUG1IZAERWT3.CLOUDFRONT.NET> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 25/08/2010 12:12:56
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\GRAHAM\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\MACROMEDIA.COM\SUPPORT\FLASHPLAYER\SYS\#DOUG1IZAERWT3.CLOUDFRONT.NET> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 25/08/2010 12:09:00
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\GRAHAM\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\MACROMEDIA.COM\SUPPORT\FLASHPLAYER\SYS> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 25/08/2010 12:09:00
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\GRAHAM\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\MACROMEDIA.COM\SUPPORT\FLASHPLAYER\SYS> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 25/08/2010 12:08:31
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\GRAHAM\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\MACROMEDIA.COM\SUPPORT\FLASHPLAYER> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 25/08/2010 12:08:30
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\GRAHAM\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\MACROMEDIA.COM\SUPPORT\FLASHPLAYER> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 25/08/2010 11:57:48
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\GRAHAM\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\XFU8QTR7\VIZU.COM> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 25/08/2010 11:57:47
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\GRAHAM\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\XFU8QTR7\VIZU.COM> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 25/08/2010 11:53:52
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\GRAHAM\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\XFU8QTR7\SECUREINCLUDE.EBAYSTATIC.COM> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 25/08/2010 11:53:52
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\GRAHAM\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\XFU8QTR7\SECUREINCLUDE.EBAYSTATIC.COM> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 25/08/2010 11:53:48
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\GRAHAM\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\XFU8QTR7\S.YTIMG.COM> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 25/08/2010 11:53:48
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\GRAHAM\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\XFU8QTR7\S.YTIMG.COM> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 25/08/2010 12:23:33
Type: Critical Category: 0
Event: 41 Source: Microsoft-Windows-Kernel-Power
The last sleep transition was unsuccessful. This error could be caused if the system stopped responding, failed, or lost power during the sleep transition.

Log: 'System' Date/Time: 12/08/2010 07:28:07
Type: Critical Category: 0
Event: 41 Source: Microsoft-Windows-Kernel-Power
The last sleep transition was unsuccessful. This error could be caused if the system stopped responding, failed, or lost power during the sleep transition.

Log: 'System' Date/Time: 07/08/2010 12:13:25
Type: Critical Category: 0
Event: 41 Source: Microsoft-Windows-Kernel-Power
The last sleep transition was unsuccessful. This error could be caused if the system stopped responding, failed, or lost power during the sleep transition.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 25/08/2010 15:41:17
Type: Error Category: 0
Event: 4375 Source: Microsoft-Windows-Servicing
Windows Servicing failed to complete the process of setting package KB2183461 (Security Update) into Resolved(Resolved) state

Log: 'System' Date/Time: 25/08/2010 15:41:17
Type: Error Category: 0
Event: 4375 Source: Microsoft-Windows-Servicing
Windows Servicing failed to complete the process of setting package KB2183461 (Security Update) into Resolved(Resolved) state

Log: 'System' Date/Time: 25/08/2010 15:41:17
Type: Error Category: 0
Event: 4375 Source: Microsoft-Windows-Servicing
Windows Servicing failed to complete the process of setting package KB2183461 (Security Update) into Resolved(Resolved) state

Log: 'System' Date/Time: 25/08/2010 15:40:17
Type: Error Category: 0
Event: 4375 Source: Microsoft-Windows-Servicing
Windows Servicing failed to complete the process of setting package KB982664 (Update) into Install Requested(Install Requested) state

Log: 'System' Date/Time: 25/08/2010 15:40:17
Type: Error Category: 0
Event: 4375 Source: Microsoft-Windows-Servicing
Windows Servicing failed to complete the process of setting package KB982664 (Update) into Install Requested(Install Requested) state

Log: 'System' Date/Time: 25/08/2010 15:40:17
Type: Error Category: 0
Event: 4375 Source: Microsoft-Windows-Servicing
Windows Servicing failed to complete the process of setting package KB982664 (Update) into Install Requested(Install Requested) state

Log: 'System' Date/Time: 25/08/2010 12:29:20
Type: Error Category: 0
Event: 36 Source: volsnap
The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Log: 'System' Date/Time: 25/08/2010 12:24:38
Type: Error Category: 0
Event: 7000 Source: Service Control Manager
The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Log: 'System' Date/Time: 25/08/2010 12:23:44
Type: Error Category: 0
Event: 6008 Source: EventLog
The previous system shutdown at 13:21:00 on 25/08/2010 was unexpected.

Log: 'System' Date/Time: 25/08/2010 11:49:50
Type: Error Category: 0
Event: 7000 Source: Service Control Manager
The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Log: 'System' Date/Time: 25/08/2010 11:44:26
Type: Error Category: 0
Event: 7000 Source: Service Control Manager
The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Log: 'System' Date/Time: 25/08/2010 11:40:59
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

Log: 'System' Date/Time: 25/08/2010 11:40:43
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Log: 'System' Date/Time: 25/08/2010 11:40:42
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

Log: 'System' Date/Time: 25/08/2010 11:40:42
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

Log: 'System' Date/Time: 25/08/2010 11:40:16
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

Log: 'System' Date/Time: 25/08/2010 11:40:16
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

Log: 'System' Date/Time: 25/08/2010 11:40:16
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: AFD aswRdr aswSP aswTdi DfsC NetBIOS netbt nsiproxy pavboot PSched RasAcd rdbss Smb spldr tdx Wanarpv6

Log: 'System' Date/Time: 25/08/2010 11:40:16
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

Log: 'System' Date/Time: 25/08/2010 11:40:16
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

Edited by Sarky, 25 August 2010 - 01:07 PM.


#8 Sarky

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Posted 25 August 2010 - 01:11 PM

so flash player? and user imposed limit on shadow copies? what the heck does that even mean? (yes im sad and read the whole thing, and understood none of it)

Edited by Sarky, 25 August 2010 - 01:13 PM.


#9 Broni

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Posted 25 August 2010 - 01:27 PM

I see couple of issues.

First of all, is your Windows up to date?
It seems like there is a problem with some Windows updates.

The second culprit seems to be Windows Desktop search function.

Third one, power saving features, like sleep, hibernate, etc.


Go Start>Run ("Start Search" in Vista/7), type in:
sfc /scannow
Click OK (hold CTRL, and SHIFT, hit Enter in Vista/7).
Have Windows CD/DVD handy (with Vista/7, most likely, you won't need it).
If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD (rarely in Vista/7 case).

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#10 Sarky

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Posted 25 August 2010 - 01:31 PM

Update wont download at all, it sticks at 0% downloading. as for the other two I wouldnt know. Okay doing the scan now...

#11 Broni

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Posted 25 August 2010 - 01:56 PM

OK.

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#12 Sarky

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Posted 25 August 2010 - 01:59 PM

sfc /scannow pops up a dos style window but then after about 30 second it closes?

#13 Broni

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Posted 25 August 2010 - 02:07 PM

That's how it works in Vista. It won't give you any message.

Did you try system restore to about two weeks back, when your issues started?

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#14 Sarky

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Posted 25 August 2010 - 02:09 PM

oh ok. yeah tried a system restore but no luck

#15 Broni

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Posted 25 August 2010 - 02:12 PM

Are you having problem with only one Windows update, or there is more to it?

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