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Error on startup

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3 replies to this topic

#1 zeppelin


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Posted 24 August 2010 - 08:23 PM

I am running Windows Vista Home Basic SP2.
Recently I had a problem getting rid of a fake antivirus rogue program called antimalware doctor. I went through numerous steps.. here is the link to the previous thread I had: http://www.bleepingcomputer.com/forums/topic342313.html

After getting rid of the BSOD problem I could finally start the computer in normal mode (before only safe mode worked). But now when normal mode starts, immediately I get the message:
"Windows has encountered a critical problem and will automatically restart in 1 minute"
and then in a separate window:
"Services and controller app stopped working and was closed."

Any help would be appreciated. Thanks.

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#2 zbd


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Posted 24 August 2010 - 08:41 PM

You could begin by disabling startup programs using msconfig/startup/uncheck items one by one.


assuming you have a free antivirus program like Avira.


Edited by zbd, 24 August 2010 - 08:44 PM.

#3 hamluis



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Posted 24 August 2010 - 09:26 PM

Do a search of your Windows partition...post the file location of the file services.exe, please. Also the size.

Then go to services (Start/Run...type services.msc and hit Enter)

I have 2, 108KB each...one in the System32 folder, one in the System32\dllcache folder. These locations are good. Mine are for XP, not Vista.

File info, http://www.neuber.com/taskmanager/process/services.exe.html.


#4 Broni


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Posted 24 August 2010 - 09:27 PM

You didn't finish cleaning process yet: http://www.bleepingcomputer.com/forums/topic342313.html

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