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Error on startup


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3 replies to this topic

#1 zeppelin

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Posted 24 August 2010 - 08:23 PM

I am running Windows Vista Home Basic SP2.
Recently I had a problem getting rid of a fake antivirus rogue program called antimalware doctor. I went through numerous steps.. here is the link to the previous thread I had: http://www.bleepingcomputer.com/forums/topic342313.html

After getting rid of the BSOD problem I could finally start the computer in normal mode (before only safe mode worked). But now when normal mode starts, immediately I get the message:
"Windows has encountered a critical problem and will automatically restart in 1 minute"
and then in a separate window:
"Services and controller app stopped working and was closed."

Any help would be appreciated. Thanks.

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#2 zbd

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Posted 24 August 2010 - 08:41 PM

You could begin by disabling startup programs using msconfig/startup/uncheck items one by one.


http://netsquirrel.com/msconfig/index.html

assuming you have a free antivirus program like Avira.

http://www.free-av.com/en/download/index.html

Edited by zbd, 24 August 2010 - 08:44 PM.


#3 hamluis

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Posted 24 August 2010 - 09:26 PM

Do a search of your Windows partition...post the file location of the file services.exe, please. Also the size.

Then go to services (Start/Run...type services.msc and hit Enter)

I have 2, 108KB each...one in the System32 folder, one in the System32\dllcache folder. These locations are good. Mine are for XP, not Vista.

File info, http://www.neuber.com/taskmanager/process/services.exe.html.

Louis

#4 Broni

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Posted 24 August 2010 - 09:27 PM

You didn't finish cleaning process yet: http://www.bleepingcomputer.com/forums/topic342313.html

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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