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Laptop won't load up anymore


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7 replies to this topic

#1 sn0zb0z

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Posted 24 August 2010 - 07:34 AM

Hi. My Sony Vaio laptop won't load up anymore. When moved I sometimes got the blue screen of death, it restarted and it was fine. But yesterday I moved it slightly and it got the blue screen of death again. It came up with the screen asking if I wanted to load Windows normally or in safe mode. No matter which I click it starts to load then gets the blue screen of death and restarts again, then showing the safe mode option screen again.

I have no clue what the blue screen of death screen says as it doesn't stay up for more than a second.

I have no back up disks. It doesn't seem to want to show the BIOS. It is running Windows XP.

What is most likely to have caused the problem and what can I do to fix it? I'd rather not wipe the hard drive and start again unless I really really have to.

Any help would be great. Thanks.

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#2 fueL

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Posted 24 August 2010 - 08:54 AM

Have you tried booting into safe mode yet?

When you turn the computer on repeatedly press the F8 key until a menu pops up with options. Towards the bottom there is an option that states "Disable automatic reboot on system failure" highlight this option and press enter, your computer should reboot and if it blue screens could you please post the exact error code you are getting?

#3 sn0zb0z

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Posted 24 August 2010 - 10:04 AM

Have you tried booting into safe mode yet?

When you turn the computer on repeatedly press the F8 key until a menu pops up with options. Towards the bottom there is an option that states "Disable automatic reboot on system failure" highlight this option and press enter, your computer should reboot and if it blue screens could you please post the exact error code you are getting?


Safe mode didn't work, it still did the same

I did that and the error code is:

0x00000024 (0x00190203, 0x84B3CA38, 0xC0000102, 0x00000000)

The message before that says:

Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK F to check for hard drive corruption, and then restart you computer.

#4 fueL

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Posted 24 August 2010 - 10:10 AM

Looks like 0x24 is an NTFS_FILE_SYSTEM bsod. I would first try booting from your original Windows XP CD and hitting "R" for recovery console when it gives you the option.

Once in the recovery console it will ask you which system you want to repair, it will list the systems it recognizes yours will most likely be 1. C:\Windows. Enter "1" and press enter, your administrator password is most likely blank (unless you've changed it) so press enter again. You should then get a C: prompt where you can type, this is when you enter CHKDSK /R and let it do its work (could take a while)

#5 sn0zb0z

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Posted 24 August 2010 - 10:12 AM

Looks like 0x24 is an NTFS_FILE_SYSTEM bsod. I would first try booting from your original Windows XP CD and hitting "R" for recovery console when it gives you the option.

Once in the recovery console it will ask you which system you want to repair, it will list the systems it recognizes yours will most likely be 1. C:\Windows. Enter "1" and press enter, your administrator password is most likely blank (unless you've changed it) so press enter again. You should then get a C: prompt where you can type, this is when you enter CHKDSK /R and let it do its work (could take a while)


I have no disk to boot from. Is there any other way?

#6 fueL

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Posted 24 August 2010 - 10:35 AM

You could download one here: *URL removed due to Copyright Concerns; See Below for alternative*

You will need to burn the .iso image to a CD

Edited by Andrew, 25 August 2010 - 10:00 PM.
Mod Edit: Remove RC.iso link -AA


#7 hamluis

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Posted 24 August 2010 - 10:42 AM

How to write a CD-DVD image or ISO - http://www.bleepingcomputer.com/tutorials/write-a-cd-dvd-image-or-iso/

How to Successfully Burn ISO-image to CD/DVD, Various Applications - http://iso.snoekonline.com/iso.htm

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#8 Andrew

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Posted 25 August 2010 - 09:58 PM

Due to Copyright concerns, linking directly to a premade ISO file of the recovery console isn't permitted.

However, you can use ARCDC to automatically download the necessary files from Microsoft and compile your own ISO file.




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