Posted 23 August 2010 - 08:47 PM
I have two laptop pcs and a desktop computer, all of which suddenly started experiencing crippling wait times for downloading and video playback. We first noticed it when trying to stream programs from Comedy Central and Hulu -- videos buffer every 8-10 seconds and even Youtube requires that we allow the entire video to load for uninterrupted playback. The specs are:
Both laptops running Windows Vista, the desktop is running XP.
The laptops work off of wifi and the desktop is hard connected to the modem.
Netgear Rangemax Router, less than six months old
Speedstream 5100 modem
AT&T Highspeed DSL
This problem occurs in both Chrome and IE 8.
--uninstalled and reinstalled Flash 10.1
--changed the channel on the router
--hard connected the laptops to the modem, and experienced the same issues
So, I am fairly certain this is not a router/wireless issue, nor a hardware issue, since the problem ranges across three different three computers -- two Dells (Inspiron laptop and a desktop) and a HP Pavilion laptop.
Before I venture into the morass known as AT&T tech support, I wonder if there is anything I can be doing to resolve this issue or at least info that I can arm myself with before I try tech support? Any insight would be appreciated.