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Security Suite virus can't get rid of it


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5 replies to this topic

#1 Matt77

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Posted 23 August 2010 - 07:30 PM

I have been trying to remove some malware from my PC. It started with a screen showing Security Suite scanning the hard drive. Since then every time my computer starts I loose control and every program I try to start loads a warning that it is infected and I should buy this software to remove it.

I am running Windows XP - Pro, SP3. I use Firefox browser and they hijacked that too, however I reset the proxy settings and got it back, as well as IE6.

I have tried several times to remove this using Spybot, SuperAntivirus and Malwarebytes. I have run from both normal mode and safe mode. Somtimes the programs find trojans, such as virtumonde, fake.antivirus etc. When I ran vundo it did not find virtumonde, so maybe they cleand that out, but I still get the warnings that my computer is infected.

Thanks for your help!
Matt

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#2 boopme

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Posted 23 August 2010 - 09:48 PM

Hi Matt... one more try.

Reboot into Safe Mode with Networking
How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply
Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Matt77

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Posted 26 August 2010 - 04:46 PM

Thanks for your help. I'm sorry I was away on a business trip and just got home. After following your procedure I think all is well as far as the virus goes, but I have a few other items popping up which I don't think are related (HID non-user Input Data filter KB 911895 which is a MS error for my wireless mouse/keyboard and a status msg about a CD not installed). I will post my logs and then reboot again and see how things are. I forgot to check two of the fields in the SAS when I ran it the first time (close all browsers was one), so I re-ran it. I'll post both logs as the second only showed adware cookines.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/26/2010 at 04:32 PM

Application Version : 4.42.1000

Core Rules Database Version : 5347
Trace Rules Database Version: 3159

Scan type : Complete Scan
Total Scan Time : 00:24:15

Memory items scanned : 299
Memory threats detected : 0
Registry items scanned : 11438
Registry threats detected : 0
File items scanned : 25032
File threats detected : 65

Adware.Tracking Cookie
C:\Documents and Settings\Matt\Cookies\matt@atdmt[2].txt
C:\Documents and Settings\Matt\Cookies\matt@ad.wsod[2].txt
C:\Documents and Settings\Matt\Cookies\matt@questionmarket[2].txt
C:\Documents and Settings\Matt\Cookies\matt@doubleclick[1].txt
C:\Documents and Settings\Matt\Cookies\matt@serving-sys[2].txt
C:\Documents and Settings\Matt\Cookies\matt@apmebf[1].txt
C:\Documents and Settings\Matt\Cookies\matt@invitemedia[1].txt
C:\Documents and Settings\Matt\Cookies\matt@bs.serving-sys[2].txt
C:\Documents and Settings\Matt\Cookies\matt@ad.yieldmanager[2].txt
C:\Documents and Settings\Matt\Cookies\matt@mediaplex[1].txt
C:\Documents and Settings\Matt\Cookies\matt@collective-media[2].txt
C:\Documents and Settings\Matt\Cookies\matt@ads.bleepingcomputer[2].txt

Trojan.Agent/Gen-Cryptor[Egun]
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\ADARS\ALSTOMSTMTABLE.EXE
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE 8000\SDK\VISUALBASIC\NOTACTIVEX\DEMO00\SRV8017.EXE
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE 8000\SDK\VISUALBASIC\NOTACTIVEX\DEMO20\SRV8017.EXE
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE 8000\SDK\VISUALBASIC\NOTACTIVEX\DEMO23\SRV8017.EXE
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE 8000\SDK\VISUALBASIC\NOTACTIVEX\DEMO27\SRV8017.EXE
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE 8000\SDK\VISUALBASIC\NOTACTIVEX\DEMO30\SRV8017.EXE
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE 8000\SDK\VISUALBASIC\NOTACTIVEX\DEMO31\SRV8017.EXE
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE 8000\SDK\VISUALBASIC\NOTACTIVEX\DEMO32\SRV8017.EXE
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE 8000\SDK\VISUALBASIC\NOTACTIVEX\DEMO34\SRV8017.EXE
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE OLD\VISUALBASIC\NOTACTIVEX\DEMO00\SRV8017.EXE
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE OLD\VISUALBASIC\NOTACTIVEX\DEMO20\SRV8017.EXE
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE OLD\VISUALBASIC\NOTACTIVEX\DEMO23\SRV8017.EXE
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE OLD\VISUALBASIC\NOTACTIVEX\DEMO27\SRV8017.EXE
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE OLD\VISUALBASIC\NOTACTIVEX\DEMO30\SRV8017.EXE
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE OLD\VISUALBASIC\NOTACTIVEX\DEMO31\SRV8017.EXE
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE OLD\VISUALBASIC\NOTACTIVEX\DEMO32\SRV8017.EXE
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE OLD\VISUALBASIC\NOTACTIVEX\DEMO34\SRV8017.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002603.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002601.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002602.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002604.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002605.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002606.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002607.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002608.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002609.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002610.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002611.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002612.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002613.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002614.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002615.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002616.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002617.EXE

Trojan.Agent/Gen-Zbot
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE 8000\SDK\VISUALBASIC\ACTIVEX\DRIVER\UART.DLL
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE OLD\VISUALBASIC\ACTIVEX\DRIVER\UART.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002618.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002619.DLL

Trojan.Agent/Gen-Koobface[Bonkers]
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE 8000\SDK\VISUALBASIC\NOTACTIVEX\DEMO22\SRV8017.EXE
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE 8000\SDK\VISUALBASIC\NOTACTIVEX\DEMO24\SRV8017.EXE
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE 8000\SDK\VISUALBASIC\NOTACTIVEX\DEMO25\SRV8017.EXE
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE OLD\VISUALBASIC\NOTACTIVEX\DEMO22\SRV8017.EXE
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE OLD\VISUALBASIC\NOTACTIVEX\DEMO24\SRV8017.EXE
C:\DOCUMENTS AND SETTINGS\MATT\MY DOCUMENTS\ENGINEERING\PROGRAMMING\MY PROGRAMS\SUPERLOGICS\SOFTWARE OLD\VISUALBASIC\NOTACTIVEX\DEMO25\SRV8017.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002620.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002621.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002622.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002623.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002624.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{7107B908-141E-47F8-8A90-0CF2FB0AFF81}\RP1\A0002625.EXE

Rogue.Agent/Gen-Nullo[DLL]
C:\WINDOWS\ATUTUBET.DLL
C:\WINDOWS\IQEBILOBAKAMO.DLL
C:\WINDOWS\UZAXIGOTANEKU.DLL

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/26/2010 at 05:02 PM

Application Version : 4.42.1000

Core Rules Database Version : 5410
Trace Rules Database Version: 3222

Scan type : Complete Scan
Total Scan Time : 00:24:10

Memory items scanned : 310
Memory threats detected : 0
Registry items scanned : 11438
Registry threats detected : 0
File items scanned : 24980
File threats detected : 27

Adware.Tracking Cookie
.imrworldwide.com [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.imrworldwide.com [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.tracking.foxnews.com [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.tracking.foxnews.com [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.tracking.foxnews.com [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.revsci.net [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.revsci.net [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.invitemedia.com [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.invitemedia.com [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.invitemedia.com [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.bs.serving-sys.com [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.serving-sys.com [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.serving-sys.com [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.serving-sys.com [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.serving-sys.com [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.serving-sys.com [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.serving-sys.com [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.serving-sys.com [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.revsci.net [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.revsci.net [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.revsci.net [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.revsci.net [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\8w7ufrt3.default\cookies.sqlite ]


For the Malwarebytes it found no malicious items:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4486

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

8/26/2010 5:21:16 PM
mbam-log-2010-08-26 (17-21-16).txt

Scan type: Quick scan
Objects scanned: 145571
Time elapsed: 4 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


I will post again after I reboot again. Thanks for all of your help!
Matt

#4 Matt77

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Posted 26 August 2010 - 06:13 PM

I am still getting the
HID Non-User Input Data Filter (KB 911895) error when I start up

and also the error:

Status Box

The feature you are trying to use is on a CD ROM or other removable device and is not available
Insert the status disk and click "OK"

But the Security Suite seems to be gone, Thanks! Any other suggestions for the other two issues? ?

Matt

#5 boopme

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Posted 26 August 2010 - 08:59 PM

Hi Matt ,please ask that question in the XP forum > I kno there is a reason for this,I just don't know it. After they straoghten that out com eback and we'll finish up.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Matt77

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Posted 27 August 2010 - 09:12 PM

My problem does not seem to fit the normal issue over there. hamluis suggested that we continue and get this resolved before we try to deal with that trivial problem. At least that problem does not stop the computer.

Any further suggestions? I have not had the security suite problems come back again, however my McAfee software, which I reinstalled after we finished yesterday suddenly came up today and said that files were missing (earlier today everything was fine). Their tech support got things resolved, at least as far as that is concerned. I will see in a day or so if they really fixed it as this was what had happened just before the Security suite attack, I must have reinstalled it 3 times every day or so.




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