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"No Sound"

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#1 Krissstinx3


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Posted 23 August 2010 - 08:43 AM

My speakers have stopped working randomly. I will play music & the music is playing, but I can't hear anything. I can only hear things when im on my webchat "oovoo". Please help?

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#2 MrBruce1959


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Posted 23 August 2010 - 12:20 PM

Hello and welcome to Bleepingcomputer.

I would like to ask you a few questions before we try to offer you a few suggestions.

When you are playing music, what are you using for software? Is it Windows Media Player, or are you using another player?

Have you checked your volume properites, to see if any sliders are turned down or muted?

We have several things we have to look at here that can cause this problem.

Is the speakers powered up?
Is the speakers plugged into the correct jack on the sound card?
Is the speaker plug defective?
Is the sound card enabled? (if on-board)
Is the sound card drivers installed?
Is the windows speaker icon in the system tray?
Is the sliders in audio properties all turned up?
Is any volume controls muted?
Is the slider controls in Windows Media Player or other default media player turned up?


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