I am currently working on my parents computer and I have run into some issues. I believe that their Windows Vista system was infected by a virus or some sort that causes several issues. The most prominent is the inability for the system to connect property to the network allowing connectivity to the internet. The other is an occasional problem with it loading the desktop of a specific user.
With the network problem I am able to ping the IP on the router, but the system will not connect to the internet. I have tried restoring the computer to a restore point (twice) and it temporarily fixed the issue, but the loss of connectivity will return a day later or so.
Do you know of any viruses that can cause this issues, and if so how do I go about fixing it?
Any assistance that you can provide would be greatly appreciated.
Edited by Pandy, 22 August 2010 - 11:13 PM.
Moved from Malware Logs as no logs are included ~Pandy