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computer wont connect unless in safe mode


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#1 mitchel1982

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Posted 22 August 2010 - 07:47 PM

Ive already posted this however no one has replied to me, the laptop will only work in safe mode, there was some malware on it however we got rid of that and then boopme told me to repost this in vista forum as it was not his area of expertise, therefore i repost and await someones help.

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#2 Broni

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Posted 22 August 2010 - 10:53 PM

If your computer can connect in Safe Mode with Networking, but not in normal mode, I can assure you, it's still infected.

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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#3 hamluis

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Posted 23 August 2010 - 08:14 PM

I moved the DDS log posted here...and have moved the AII topic started...to the MRL forum. Topic is at http://www.bleepingcomputer.com/forums/topic341336.html.

This thread is now closed to prevent more confusion :huh:.

Louis

Edited by hamluis, 23 August 2010 - 08:21 PM.





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