I have a Dell Latitude E6400 that was recently infected with a bundle of malware. I've already manually removed Antimalware Doctor, Security Suite, and ran a scan that found a few trojans (Trojan.FakeAV!gen30, Trojan Horse, Trojan.FakeAV!gen38, Trojan.Dropper). I thought this would end the computer issues but these are the symptoms that remain:
Whenever I connect to my home network I get a message that reads something like "Windows has encountered a critical error and will restart automatically in one minute," which it does faithfully, even when I plug in directly to the modem, bypassing the router. I took the computer in to Best Buy to have the Geek Squad look at it and they were able to access the wireless network in their store without a problem.
I then tried going online using my dad's Sprint Mobile Broadband USB Modem. I was able to connect to the internet for a few minutes on this, but eventually received the same error message and automatic restart. While online I tested the connection by doing a "microsoft" google search, but was redirected to a site called Infomash.org that advertised business cards.
I am sure there is still some malware in the system, or at least some malfunctioning bits of it, but I don't think its Antimalare Doctor or Security Suite as I've gotten rid of all those files, registry keys and registry values. If anyone has any ideas of what I might have or what to do I would greatly appreciate it. Let me know if more information is needed, as I've never posted a problem like this online before.
Edited by Pandy, 22 August 2010 - 11:24 PM.
Moved from Malware logs as no logs are included and prep guide not followed. ~Pandy