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Post Malwarebytes Download Problems with Fake Spyware


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#1 reeses

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Posted 22 August 2010 - 02:44 PM

I was infected by fake spyware that falsely posed to protect my system. I was only allowed to access online by being directed to their website. I went on a different computer, successfully downloaded Malwarebytes' Anti-Malware, and put it on my infected computer. When I first ran it, it detected the malicious infection and quarantined it. I no longer have the annoying pop-ups and am not continuously redirected to their website every time I try to access the internet. However, despite Malwarebytes' telling me I no longer have any infected objects, I still cannot access the internet despite my strong, connected internet connection. It simply states, "This webpage is not available" with "Error 102 (net::ERR_CONNECTION_REFUSED): Unknown error." Any suggestions??

Edited by Pandy, 22 August 2010 - 11:31 PM.
Moved from Malware logs as no log is included and the prep guide not followed ~Pandy


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#2 Pandy

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Posted 22 August 2010 - 11:31 PM

Hello,

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==

If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.

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