Posted 21 August 2010 - 06:34 AM
My MSN Hotmail account keeps sending everybody in my address book either blank emails, or emails with links to various sites - such as the ones that advertise "personal growth" enhancements. I am fairly sure that it originated from an email I was sent by a friend - who was most likely affected by the same problem. I contacted Hotmail about the problem and they replied with the standard answer concerning tightening of security. I have followed their suggestions, changed my personal settings and my password, but I seem to be stuck in a nightmare loop and I am at my wits' end trying to explain to people that I am not sending these emails deliberately.
I am currently running Windows 7 and use Nod32 AntiVirus, as well as Outpost Firewall Pro and both are completely up-to-date. I also run Malwarebytes, CCleaner and Spybot on a regular basis. A friend suggested running Combofix, but I was unsure whether it would be suitable for a problem such as this and also whether or not it was compatible with Windows 7.
Any suggestions or advice on how to fix this problem - and to prevent further re-occurrences - would be most gratefully accepted.