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Video Issues


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9 replies to this topic

#1 SecretSquirrel

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Posted 21 August 2010 - 02:44 AM

Hey there,

First time poster, though I've been able to find useful data any time I've been on the site. This time, I'm stumped.

I've been having video trouble recently on a laptop I bought about 2 years ago. While watching video online such as YouTube, Collegehumor, etc I find that my video tends to lag and skip quite a bit. However for some reason, watching Netflix is for the most part stable with only a few skips here and there.

This translates over to games as well. I've been playing Heroes of Newerth this summer with a few buddies, and about a month ago everything started slowing down massively from the developer's screen being up for too long, to joining games taking too long, to the actual game lagging quite a bit.

Oddly enough, about 10% of the time I turn my computer on, it will work just fine. Unfortunately the percentage that it works has gradually been going down from when I first had the problem.

The laptop is a Dell Vostro 1500. It's video card is an NVIDIA GeForce 8400M GS with drivers fully updated as of yesterday. I ran a diagnostic on the computer and the only issues that came up were that the hard drive had seemingly gone bad, but I replaced that and the issues did not go away. If I need to provide any more information let me know, and I'm sorry if the issues aren't completely clear as it is a bit late here.

Thanks!

Edited by SecretSquirrel, 21 August 2010 - 02:45 AM.


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#2 frankp316

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Posted 21 August 2010 - 05:08 AM

Make sure you have the latest version of Flash. FYI, Netflix doesn't use Flash. It uses Silverlight.

#3 SecretSquirrel

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Posted 21 August 2010 - 03:36 PM

This may be something I need to post in the hardware section, but as I'm not sure I just put it in Audio and Video. I appreciate the time that you both took to respond, but this isn't just a browser issue limited to watching videos online, it is computer-wide with my video.

#4 Broni

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Posted 21 August 2010 - 06:37 PM

Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")
- security programs in use (antivirus, firewall)

=========================================================

Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

Posted Image

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#5 SecretSquirrel

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Posted 21 August 2010 - 10:04 PM

Processor:

Intel Core 2 Duo T7250 @ 2.0 GHz

Hard Drive:

113GB used, 352 free 7200rpm hard drive

Security Programs:

AVG Free 9.0
I had iObit 360 and malwarebytes on it before the new hard drive.

Temperatures:

GPU: 56C
HD0: 40C
Temp1: 41C
Core0: 50C
Core1: 50C
Core: 46C
Ambient: 0C

Hopefully that helps.

#6 Broni

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Posted 21 August 2010 - 10:23 PM

Temperatures look fine.

See, if you have same lag on uTube in Safe Mode with Networking.

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#7 SecretSquirrel

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Posted 22 August 2010 - 05:27 PM

Temperatures look fine.

See, if you have same lag on uTube in Safe Mode with Networking.



Tested it out, same issues.

#8 Broni

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Posted 22 August 2010 - 05:41 PM

It can't be video driver then.
I suspect, you may have some on-board video chip issue. In case of laptop, it's never a good thing. If...I'm correct.
Just for the heck of if, get a can of compressed air and clean well all vents.

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#9 SecretSquirrel

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Posted 22 August 2010 - 06:28 PM

It can't be video driver then.
I suspect, you may have some on-board video chip issue. In case of laptop, it's never a good thing. If...I'm correct.
Just for the heck of if, get a can of compressed air and clean well all vents.



Will do, thanks for the time.

#10 Broni

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Posted 22 August 2010 - 06:29 PM

You're very welcome Posted Image

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