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Error -80070490

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#1 gswengi


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Posted 20 August 2010 - 08:31 PM

got this error which works with windows update. Error -80070490 lUpdates failed. Microsoft support ran virus and hotfixes , but that stopped my computer from starting back up. I used a repair/boot disk and was able to start up again. Their support called the next day and ran vipre (root kits) which did not find any root kit but did find 2 files (?) that it didn't like and now it won't start even with my boot disc. I don't have a win 7 disc but do have a total system back-up (original factory). The problem is that if I can't get back on to save and backup some programs will be lost if I use the factory disc.

1) any suggestions to get the system booted

2) anything I can use to stop the error and avoid wiping everything and starting over

Win 7 x 64

if i get any responses I won't be back on a computer until Sunday 8/22



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#2 Zuhl3156


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Posted 20 August 2010 - 08:42 PM

Use the repair/boot disk to enter the repair console, use the 'System restore' option to return your PC to a time before it was unable to boot.

#3 Jacee


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Posted 20 August 2010 - 09:14 PM

Take a look at this article http://windows.microsoft.com/en-GB/windows...-error-80070490

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#4 gswengi

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Posted 24 August 2010 - 12:45 AM

thanks for the responses. I got my system restore to previous date to start up again. I'm backing up important files, pics ect
and will have to use my factory default recovery discs I made when I first booted up when it was new. I guess there's no alternative
since my computer didn't come with a win 7 dics, but instead had everything factory installed.

Thanks for helping

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