Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Error -80070490


  • Please log in to reply
3 replies to this topic

#1 gswengi

gswengi

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:07:08 AM

Posted 20 August 2010 - 08:31 PM

got this error which works with windows update. Error -80070490 lUpdates failed. Microsoft support ran virus and hotfixes , but that stopped my computer from starting back up. I used a repair/boot disk and was able to start up again. Their support called the next day and ran vipre (root kits) which did not find any root kit but did find 2 files (?) that it didn't like and now it won't start even with my boot disc. I don't have a win 7 disc but do have a total system back-up (original factory). The problem is that if I can't get back on to save and backup some programs will be lost if I use the factory disc.

1) any suggestions to get the system booted

2) anything I can use to stop the error and avoid wiping everything and starting over


Emachine
Win 7 x 64

if i get any responses I won't be back on a computer until Sunday 8/22

thanks

Roy

BC AdBot (Login to Remove)

 


#2 Zuhl3156

Zuhl3156

  • Members
  • 309 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Bensalem, Pa.
  • Local time:07:08 AM

Posted 20 August 2010 - 08:42 PM

Use the repair/boot disk to enter the repair console, use the 'System restore' option to return your PC to a time before it was unable to boot.

#3 Jacee

Jacee

    Bleeping around


  • Malware Response Team
  • 3,716 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:04:08 AM

Posted 20 August 2010 - 09:14 PM

Take a look at this article http://windows.microsoft.com/en-GB/windows...-error-80070490

MS_MVP.gif
MS MVP Windows-Security 2006-2016
Member of UNITE, the Unified Network of Instructors and Trusted Eliminators

Admin PC Pitstop


#4 gswengi

gswengi
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:07:08 AM

Posted 24 August 2010 - 12:45 AM

thanks for the responses. I got my system restore to previous date to start up again. I'm backing up important files, pics ect
and will have to use my factory default recovery discs I made when I first booted up when it was new. I guess there's no alternative
since my computer didn't come with a win 7 dics, but instead had everything factory installed.

Thanks for helping




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users