FWIW: I've followed the guide...and removed that particular item from a computer with various other malware items. Although it's not guaranteed, I believe the major flaw for some is that they fail to read and follow the very specific instructions listed.
In any event..the instructions also cover what a user should do...in the event where the detailed instructions don't do the job. It's one of the latter paragraphs that starts out phrased something like..."If you are still having problems...".
That instructs the user how to prepare to make a proper post to the apppropriate BC malware forums, which offer technical experience and assistance in dealing with malware.
Quote: "If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help.
FWIW: There is a substantial time difference involved between the two different approaches (Removal Guide versus posting a log).
Edited by hamluis, 21 August 2010 - 05:19 PM.