Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

So confused, losing memeory on hd every second till none is avlaible?


  • Please log in to reply
3 replies to this topic

#1 emopants92

emopants92

  • Members
  • 87 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:29 PM

Posted 20 August 2010 - 12:26 PM

Okay so this has been going on for the past 6 or 7 days now, and im very confused and now believe is some deep rooted virus. It started last week when i notice my memory was low (not uncommon because i have so much on my hard drive) so i decide to free up memory delete some old files and clean up some old programs. Check done. About 350mb free okay that will last because i was considering upgrading my 30g hard drive to a 250 or a 500g. But then i noticed later that night that there was about .2mb. Confused i said okay never mind that. Went back to working realized that my avg and other antivirus and maleware removal tools couldn't update. So i went back and freed more space same problem hours later. Okay so now i said lets just get ride of a bunch of file so i went back and deleted everything i possibly could going through all my old word file, pictures, useless music, old temp files from uninstalling programs, ect. Okay so now its 700 mb free. Okay run all my stuff nothing concerning found. Then i run a defragrament on my driver (defraggler to be exact) and im watching defrage my computer while it shows my memory slowlyyy decreasing .1mb for about 5 hours to nothing! So confused on why this is happening, i thought it was firefox running and i changed all my settings to lower memory usage and still the same this happening. I thought mebay that it was my computer running about 44 processes (task manager said this) but i still don't think it can remove 700 mb. Thanks for the help

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,190 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:29 AM

Posted 20 August 2010 - 04:05 PM

Hello let's see if we can get in here like this.

Reboot into Safe Mode with Networking
How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply
Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 emopants92

emopants92
  • Topic Starter

  • Members
  • 87 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:29 PM

Posted 20 August 2010 - 05:15 PM

I got this as a log from rkill
This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.
Ran as Administrator on 08/20/2010 at 15:13:14.


Processes terminated by Rkill or while it was running:


C:\Documents and Settings\Administrator\My Documents\Downloads\rkill.scr


Rkill completed on 08/20/2010 at 15:13:16.

here is the sas log

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/20/2010 at 04:11 PM

Application Version : 4.41.1000

Core Rules Database Version : 5388
Trace Rules Database Version: 3200

Scan type : Complete Scan
Total Scan Time : 00:49:40

Memory items scanned : 308
Memory threats detected : 0
Registry items scanned : 7968
Registry threats detected : 0
File items scanned : 23947
File threats detected : 10

Adware.Tracking Cookie
.avgtechnologies.112.2o7.net [ C:\Documents and Settings\FAMILY\Application Data\Mozilla\Firefox\Profiles\n93v5ipv.default\cookies.sqlite ]
media.mtvnservices.com [ C:\Documents and Settings\LocalService\Application Data\Macromedia\Flash Player\#SharedObjects\ZCRTBDWC ]
objects.tremormedia.com [ C:\Documents and Settings\LocalService\Application Data\Macromedia\Flash Player\#SharedObjects\ZCRTBDWC ]
cdn4.specificclick.net [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\T24QYM69 ]
m1.2mdn.net [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\T24QYM69 ]
media.scanscout.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\T24QYM69 ]
media1.break.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\T24QYM69 ]
objects.tremormedia.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\T24QYM69 ]
secure-us.imrworldwide.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\T24QYM69 ]
udn.specificclick.net [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\T24QYM69 ]

Edited by emopants92, 20 August 2010 - 08:02 PM.


#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,190 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:29 AM

Posted 20 August 2010 - 08:07 PM

I've changed that ... Good we git a scan now run these and let me know how it is after.

Next run ATF:
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.
Before you save it rename it to say zztoy.exe


alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Edited by boopme, 20 August 2010 - 08:09 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users