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Google redirect virus


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#1 Taios

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Posted 20 August 2010 - 10:25 AM

Ok, so lent my uncle my laptop for a month...got it back with a bleepon of viruses. Not happy.
I've tried running - Kaspersky, SDBot, Malware bytes, combo box, ad-adaware, smitfraud fix and a few others i cant remember.
Nothing is working. Google isnt revealing much helpful information either.
Evidently one was the TSS Rootkit. SO a quick bit of googling i found TSSKiller....it found and removed the rootkit however a scan yesterday revealed it again on the computer.
It's been 4 days of trying to remove whatever is on my computer.
So i finally decided to consult the experts ;)
Any help would be massively appreciated...im going mad ;)

Edited by Taios, 20 August 2010 - 10:27 AM.


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#2 Taios

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Posted 22 August 2010 - 11:52 AM

oh, and im on xp.
Thanks

#3 quietman7

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Posted 23 August 2010 - 12:08 PM

Some infections are difficult to remove completely because of their morphing characteristics which allows the malware to regenerate itself. Sometimes there is hidden piece of malware (i.e. rootkit) which has not been detected by your security tools that protects malicious files and registry keys so they cannot be permanently deleted. Other types of malware can even terminate your security tools by changing the permissions on targeted programs so that they cannot run or complete scans. Disinfection will probably require the use of more powerful tools than we recommend in this forum. Before that can be done you will need you to create and post a DDS log for further investigation.

Please read the pinned topic titled "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help". If you cannot complete a step, then skip it and continue with the next. In Step 7 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the Malware Response Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the Malware Response Team.

Please be patient. It may take a while to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have posted your log and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.
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#4 Taios

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Posted 24 August 2010 - 06:47 PM

Ok,
Whilst trying to run GMER, my computer has stopped loading up.
Recovery console is working so i guess am going to have to try to use that *sigh*




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