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Windows 7 64bit Freezing (Mostly at Welcome Screen)

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#1 Hyper


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Posted 20 August 2010 - 10:18 AM

Okay, so I just freshly updated my computer, new cpu, motherboard, and memory. I formatted and installed Windows 7 64bit. The first load of windows worked fine, then I ran windows update.
Then right after I type in my password, there is a 5-10 second loading, then it freezes. I restarted hoping it was just a single case, but it kept occuring. I am able to get into safe mode, I read numerous issues like this case, however no answers. I found one case where updating the BIOS fixed it, so I did that. My computer worked fine since that (1 day). Then while using it last night, it froze, and when I try to log back it, it freezes again. I suspect a driver issue, however I believe I have the latest drivers for anything.

I would greatly appreciate if anyone has some input as to what I can do or as to a solution. I'm not sure what other details I can provide.

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#2 MrBruce1959


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Posted 20 August 2010 - 01:38 PM

Hello and welcome to Bleepingcomputer.

Not all of the drivers Microsoft windows update offers are the best ones to use.

You should try updating your video drivers with the updated ones available from either your motherboard vendor (if on-board) or the vendor of your add-in video card.

That is the first thing I would look into.

If it helps can you please post some information on your video processor and adding some info on your PSU wouldn't hurt either.

Thanks in advance.

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#3 Hyper

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Posted 20 August 2010 - 03:22 PM

Computer Specs:
Power Supply: Ultra LSP650 650w
Graphics: NVIDIA GeForce GT 240 512MB
Processor: i5-750
RAM: DDR3 1333 (2 x 2GB)
Motherboard: GIGABYTE GA-P55-USB3

Also, I should note, that I had a similar problem when I built a computer for someone else, with this same graphics card. He bought a new graphic card and that issue went away. I am now using that graphic card, could there be relevance?

#4 fueL


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Posted 22 August 2010 - 12:02 PM

These are you most up to date drivers (released on 7/19/10)


#5 dob1


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Posted 22 August 2010 - 08:56 PM

I have a similar new system. Same motherboard and Graphics, just an i7-860 instead of your i5, and I had the same problem.
For me it turned out to be an older 200G SATA 1 drive that I installed alongside a new SATA 2 1TB Drive. The old drive had worked perfectly under Windows XP, but having it in the system meant that Windows 7 lost the 'C' Drive and kept trying to find the operating system on an 'F' drive. My only solution was a complete reinstall. I later found that the SATA 1 drive would not format at all, there was some kind of problem and so I removed it. This particular problem did not come back -- although others have surfaced.

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