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Restore failed 0xd000000a

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#1 infinitehz


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Posted 20 August 2010 - 08:01 AM

Is the reason because of Vista or because of Acer?

The story: My laptop didn't have hardware damages before I attempted to restore my laptop to factory default using acer backup disc provided by the store I bought from. At 90% of restoring my laptop, setup stopped and returned an error message saying Restore failed 0xd000000a (x:\RyTools\Napp6.exe)

Now, I cannot proceed to my OS. So, I think either my drive c is corrupted already or its contents are deleted already. As I start my laptop, Acer banner displays. I can proceed to bios setup. If I insert backup disc, the system proceeds to restore setup and same story happens. If I don't insert the disc, acer banner shows up and a cursor in a black screen just blinks.

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#2 hamluis



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Posted 20 August 2010 - 03:34 PM

Seems to be an Acer problem, from what I see.

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