I rebooted my computer and quickly pressed ctrl+alt+del before the rogue anti-spyware started up and stopped the applications I knew didn't belong. And yet, after I ran Spybot and Malwarebytes, removed infected files and then restarted the computer to check whether things were okay and sweep things clean, the rogue anti-spyware was still there, worse than ever. So I shut down and started it up again, this time in Safe Mode without Networking so that I could work while avoiding the rogue anti-spyware which, from what I could remember from my run-in with it months before, needed internet to work. But when I tried to get into safe mode, this came up on a black screen:
"lsass.exe Application Error
The application failed to initialize properly (0x0000142). Click on OK to terminate the application."
When I click OK, the screen stays black and I am forced to hold my power button to force shut down.
I looked online (n a different computer) and everywhere it says that this is a registry problem with my Windows XP. Yet I don't recall making changes to my registry. And note that I was able to start up the computer once before I got overrun by the spyware/malware and needed to shut it down because nothing was working, and it was only after I counted to ten and started it up again that I started to receive the error window.
I must confess I'm not very technical when it comes to computers, so you need to spell things out for me clearly. Please help this little girl out!
Edited by elise025, 20 August 2010 - 04:12 AM.
Topic moved from XP forum to Am I Infected ~ Elise