Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Hacked PC and accounts please help


  • Please log in to reply
22 replies to this topic

#1 Sopoke

Sopoke

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:04 AM

Posted 20 August 2010 - 01:12 AM

Hi All at Bleepingcomputer

I've been hacked.
Both Facebook and gmail have warned me themselves - FB said a south korean IP gained access and gmail said a US IP gained access.
I've changed passwords everywhere, but they managed to empty my battle.net wow account first for around 100.000 wow gold, sigh.

I think they still have access to my PC and possibly keylogging my new passwords.

I've read the forum introduction and saved a tcpview.txt file and I also got a hijackthis logfile ready.
What do I do now?

Attached Files



BC AdBot (Login to Remove)

 


#2 MowGreen

MowGreen

  • Members
  • 44 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:04 PM

Posted 20 August 2010 - 05:51 PM

You state that both " FB and Gmail have warned me themselves " ... did both send you emails notifiying you that the accounts were hacked or did popups appear with said notification ?

To contact Gmail regarding a compromised email account click this - My account has been compromised

To contact Facebook, start here - Security: My account has been compromised

Edited by MowGreen, 20 August 2010 - 05:52 PM.

Steve Wechsler (akaMowGreen)
MS-MVP 2003-2011
Windows Expert - IT Pro
Consumer Security

*-343-* FDNY
NEVER FORGOTTEN

#3 Sopoke

Sopoke
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:04 AM

Posted 21 August 2010 - 12:54 PM

Dear Mowgreen

I may have forgotten to say that as of 2 days ago I was back in control of my accounts. My problem is that I fear this is only temporary - I'd like help making sure no one is keylogging me or in other ways enabling themselves to hack me again.

#4 Sopoke

Sopoke
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:04 AM

Posted 21 August 2010 - 12:55 PM

Oh and what happened on FB was:

When I logged on, Facebook said that there had been a recent logon from South Korea and whether or not that sounded like something I'd done.
Gmail said more or less the same.

#5 MowGreen

MowGreen

  • Members
  • 44 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:04 PM

Posted 21 August 2010 - 05:09 PM

There is nothing in the tcpview.txt that indicates the system is connecting to a malicious server. If you want to find anything present on your system that is potentially malicious I strongly suggest that you boot the system with and then scan it from a Kaspersky Rescue CD.
Please see - How to record Kaspersky Rescue Disk 10 to a CD/DVD and boot my computer from the disk?
Malware can hide once a system is booted up. With the Kaspersky Rescue CD, the system is not booting up from the Hard Drive, it's booting from the Linux-based Rescue CD.
All you need to do is to follow the directions to burn the CD image to a CD, configure your system so that the CD is first in the boot order (most modern systems are already configured that way since they no longer have floppy drives), then insert the CD, and restart the system.
The Rescue CD will update to the latest virus definitions after it loads.
Then make sure that all contents of the Hard Drive are scanned.
You can even save a log to the Hard Drive of your system with the Rescue CD and post it to this thread so that someone can go over it with you, Sopoke.
Steve Wechsler (akaMowGreen)
MS-MVP 2003-2011
Windows Expert - IT Pro
Consumer Security

*-343-* FDNY
NEVER FORGOTTEN

#6 Sopoke

Sopoke
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:04 AM

Posted 22 August 2010 - 04:49 AM

Thanks a lot.
I won't be able to do this for the next 7 days due to reallife things, but I'll be monitoring my accounts to see if they get re-hacked.
If I see any sign of it, I'll do the Linux CD asap.

#7 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:06:04 AM

Posted 05 September 2010 - 02:35 PM

There is nothing in the tcpview.txt that indicates the system is connecting to a malicious server.



I wonder what purpose SVCHost has connecting to the following:
svchost.exe	3576	TCP	10.231.47.106	51951	77.67.10.134	443	ESTABLISHED	1	67	1	66						
svchost.exe	3576	TCP	10.231.47.106	51952	0.0.0.0	0	LISTENING

Which is associated with Tiscali.

SVCHost shouldnt be making any outbound connections at all.

#8 Sopoke

Sopoke
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:04 AM

Posted 05 September 2010 - 03:21 PM

I'm worried now.

Is this a sign I'm still hacked?

#9 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:06:04 AM

Posted 05 September 2010 - 03:38 PM

Download the following:

Malwarebytes Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


SUPERAntiSpyware:

Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

Instructions:

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now GMER

Please download GMER from one of the following locations and save it to your desktop:

  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.


Make sure you run full scans of MBAM and SAS, and make sure they are updated.

#10 MrBruce1959

MrBruce1959

    My cat Oreo


  • BC Advisor
  • 6,377 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Norwich, Connecticut. in the USA
  • Local time:02:04 AM

Posted 05 September 2010 - 10:33 PM

Oh and what happened on FB was:

When I logged on, Facebook said that there had been a recent logon from South Korea and whether or not that sounded like something I'd done.


Just jumping in to say I recieved this same message in my Facebook account recently as well, it required me to change my password when I went to log in and even sent me an email saying my account was accessed from a country over seas.

Very interesting to see you recieved the same message I did.

Bruce.
Welcome to Bleeping Computer! :welcome:
New Members: Please click here for the Bleeping Computer Forum Board Rules
 
My Career Involves 37 Years as an Electronics Repair Technician, to Which I am Currently Retired From.

I Am Currently Using Windows 10 Home Edition.

As a Volunteer Staff Member of Bleeping Computer, the Help That I Proudly Provide Here To Our BC Forum Board Membership is Free of Charge. :wink:

#11 Sopoke

Sopoke
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:04 AM

Posted 06 September 2010 - 02:50 AM

MBAM log:


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4553

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

06-09-2010 09:49:26
mbam-log-2010-09-06 (09-49-26).txt

Scan type: Quick scan
Objects scanned: 155730
Time elapsed: 8 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RkHit (Rogue.SpywareCease) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\Claus Cramon Houmann\downloads\BestSpywareScanner_Setup.exe (Rogue.BestSpywareScanner) -> Quarantined and deleted successfully.

#12 Sopoke

Sopoke
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:04 AM

Posted 06 September 2010 - 03:55 AM

There's a slight problem with safe mode. F8 gives some Grub loader that i've never seen before - google says its an ubuntu grub loader. The Grub gives some options: Windows with SLIC loader, windows without and a few more included grub command prompt

Doing safemode with msconfig - startup options - now

#13 Sopoke

Sopoke
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:04 AM

Posted 06 September 2010 - 05:27 AM

Superantispywarelog:


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/06/2010 at 12:18 PM

Application Version : 4.42.1000

Core Rules Database Version : 5459
Trace Rules Database Version: 3271

Scan type : Complete Scan
Total Scan Time : 01:20:45

Memory items scanned : 323
Memory threats detected : 0
Registry items scanned : 14396
Registry threats detected : 0
File items scanned : 159249
File threats detected : 13

Adware.Tracking Cookie
C:\Users\Claus Cramon Houmann\AppData\Roaming\Microsoft\Windows\Cookies\claus_cramon_houmann@track.adform[2].txt
C:\Users\Claus Cramon Houmann\AppData\Roaming\Microsoft\Windows\Cookies\claus_cramon_houmann@atdmt[1].txt
C:\Users\Claus Cramon Houmann\AppData\Roaming\Microsoft\Windows\Cookies\claus_cramon_houmann@bluestreak[2].txt
C:\Users\Claus Cramon Houmann\AppData\Roaming\Microsoft\Windows\Cookies\claus_cramon_houmann@bs.serving-sys[1].txt
C:\Users\Claus Cramon Houmann\AppData\Roaming\Microsoft\Windows\Cookies\claus_cramon_houmann@microsoftwga.112.2o7[1].txt
C:\Users\Claus Cramon Houmann\AppData\Roaming\Microsoft\Windows\Cookies\claus_cramon_houmann@serving-sys[2].txt
C:\Users\Claus Cramon Houmann\AppData\Roaming\Microsoft\Windows\Cookies\claus_cramon_houmann@doubleclick[1].txt
cdn5.specificclick.net [ C:\Users\Claus Cramon Houmann\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\F3UPVVT7 ]
ia.media-imdb.com [ C:\Users\Claus Cramon Houmann\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\F3UPVVT7 ]
media.bose.eu [ C:\Users\Claus Cramon Houmann\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\F3UPVVT7 ]
track.adform.net [ C:\Users\Claus Cramon Houmann\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\F3UPVVT7 ]
cdn5.specificclick.net [ C:\Users\clhj\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\2YBD3DPK ]
track.adform.net [ C:\Users\clhj\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\2YBD3DPK ]

#14 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:06:04 AM

Posted 06 September 2010 - 05:38 AM

Have you ever had Ubuntu installed?

#15 Sopoke

Sopoke
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:04 AM

Posted 06 September 2010 - 05:46 AM

No. Didnt know the name until now.

Edited by Sopoke, 06 September 2010 - 01:44 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users