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Combofix Log


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#1 jbt1

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Posted 19 August 2010 - 10:19 PM

Hi, I've spent the better part of the last 24 hours addressing an AV Security Suite attack. I've worked my way through several steps including getting my task manager back, downloading and running stopzilla, plinking around in my start up process, etc. I figured out I had the webhp virus earlier this evening and found a link that recommended I download Combofix (www.techspot.com/vb/topic14563.html). I went through the steps and downloaded and ran combofix on the infected computer while surfing for more info and found bleeping computer.... and found the very clear warning not to run combofix without proper supervision. I was already in process and didn't know what to do... so I let it run through it's cycle. I take full responsibility for my actions.

So, I'm a new member and I'd like some help. I have the log file and would like to continue to clear my computer of its Disease.

Thanks. jbt

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#2 quietman7

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Posted 20 August 2010 - 07:35 AM

ComboFix logs are not permitted outside the Virus, Trojan, Spyware, and Malware Removal Logs forum and then only when requested by a Malware Response Team member. Please read the pinned topic ComboFix usage, Questions, Help? - Look here.

:thumbsup: ComboFix logs, where should I post them?

... if you ran ComboFix on your own due to malware infection, please be aware that a ComboFix log is only one part of the disinfection process. Therefore we ask that you please read the pinned topic titled "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help". When you have done that, post the required logs to include your ComboFix log in that forum, NOT here, for assistance by the Malware Response Team Experts.


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#3 Orange Blossom

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Posted 21 August 2010 - 10:25 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic341484.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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