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My pc has the AV Security Suite


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#1 ive

ive

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Posted 19 August 2010 - 02:16 PM

Hi everyone. I would be very grateful if someone could advise on how to rid my PC of AV Security Suite. I carefully followed the 'How to remove AV Security Suite (Uninstall Guide) on bleepingcomputer.com and thought I was winning until I reached stage 10. When I clicked on the 'Malwarebytes' Anti-Maleware Download Link' I was simply diverted to a range of obscure web pages - I assume this was caused by the AV Security Suite. I need to remove this but havent a clue what I should do next. I was on the verge of ditching the whole thing but cant afford another computer so Im hoping someone can help. Many thanks, in anticipation.


DDS (Ver_10-03-17.01) - NTFSx86 NETWORK
Run by Administrator at 17:52:34.89 on 18/08/2010
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.275 [GMT 1:00]

AV: COMODO Antivirus *On-access scanning enabled* (Updated) {043803A5-4F86-4ef7-AFC5-F6E02A79969B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
"C:\WINDOWS\system32\svchost.exe"
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\81FQ901L\dds[1].scr

============== Pseudo HJT Report ===============

mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: PCTools Site Guard: {5c8b2a36-3db1-42a4-a3cb-d426709bbfeb} - c:\progra~1\spywar~1\tools\iesdsg.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {b56a7d7d-6927-48c8-a975-17df180c71ac} - PCTools Browser Monitor
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Wanadoo: {8b68564d-53fd-4293-b80c-993a9f3988ee} - c:\progra~1\wanadoo\wsbar\WSBar.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRunOnce: [NeroHomeFirstStart] c:\program files\common files\ahead\lib\NMFirstStart.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [COMODO Firewall Pro] "c:\program files\comodo\firewall\cfp.exe" -h
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [nonep] c:\docume~1\comet\locals~1\temp\tmp2c431e4d\KillEXE.exe
mRun: [xvesndvw] c:\documents and settings\comet\local settings\application data\rnivlkpdk\quvrrcqshdw.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\fotost~1.lnk - c:\documents and settings\administrator\my documents\my pictures\fotostation easy\favourites\FotoStation Easy AutoLaunch.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nkvwmo~1.lnk - c:\program files\nikon\nkview4\NkVwMon.exe
IE: {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.sky.com
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - {A1EDC4A1-940F-48E0-8DFD-E38F1D501021}
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {08D390AE-5101-4701-A89F-6C6DADCCC402} - hxxp://photos.msn.co.uk/resources/neutral/controls/MsnPPick.cab?10,0,910,0
DPF: {0CFA086E-6336-4D95-B6AA-90F564E99631} - hxxp://www.shopandscan.com/TNSClicker.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/9/b/d/9bdc68ef-6a9f-4505-8fb8-d0d2d160e512/LegitCheckControl.cab
DPF: {3213A93D-8973-4346-BF38-E694883D690F} - hxxp://www.i-bidder.com/ActivEx/ActiveLiveBidder.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
DPF: {507813C3-0B26-47AD-A8C0-D483C7A21FA7} - hxxp://photos.msn.co.uk/resources/neutral/controls/PipPPush.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1124390792640
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {BC18E6DF-BE57-4580-93E8-F228F9A133AA} - hxxp://simcity.ea.com/exchange/lots/teleport/MaxisSimCity4LotTeleX.cab
DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} - hxxp://game04.zylom.com/activex/zylomgamesplayer.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://www.shockwave.com/content/bejeweled2/sis/popcaploader_v10.cab
DPF: {EBB176D2-AF75-4706-832F-4C8448F72757} - hxxp://www.shopandscan.com/TNSClickrc.CAB
TCP: NameServer = 93.188.163.183,93.188.166.183
TCP: {D5D8B672-BCD7-45B3-B251-758E1DF85BD7} = 93.188.163.183,93.188.166.183
Notify: igfxcui - igfxsrvc.dll
AppInit_DLLs:
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SSODL: SwUpdate - {003541A1-3BC0-1B1C-AAF3-040114001C01} - c:\documents and settings\all users\application data\macromedia\swupdate\swupdate.dll.tmp

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\zhxtnstz.default\
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol305.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

S3 Boonty Games;Boonty Games;"c:\program files\common files\boonty shared\service\boonty.exe" --> c:\program files\common files\boonty shared\service\Boonty.exe [?]
S3 JL2005;JL2005A Camera;c:\windows\system32\drivers\toywdm.sys [2004-9-20 71272]
S3 optousb;OPTO ELECTRONICS optousb;c:\windows\system32\drivers\optousb.sys [2009-11-30 18432]
S3 optovcm;OPTO ELECTRONICS optovcm;c:\windows\system32\drivers\optovcm.sys [2009-11-30 26368]

=============== Created Last 30 ================

2010-08-18 16:50:44 0 ----a-w- c:\documents and settings\administrator\defogger_reenable
2010-08-16 20:06:36 5632 --sha-w- c:\windows\system32\Thumbs.db
2010-08-14 11:52:00 26112 ----a-w- c:\windows\system32\stu2.exe
2010-08-14 11:14:32 193024 ----a-w- c:\windows\Kdekea.exe
2010-08-14 09:49:53 118 ----a-w- c:\windows\system32\MRT.INI
2010-08-03 14:55:02 0 d-----w- c:\program files\Sky Games
2010-07-27 13:40:37 0 d-----w- c:\program files\iPod
2010-07-27 13:39:48 0 d-----w- c:\program files\iTunes
2010-07-27 13:26:19 0 d-----w- c:\program files\Bonjour

==================== Find3M ====================

2010-08-14 11:51:45 41472 ----a-w- c:\windows\system32\userinit.exe
2010-08-04 07:25:48 754112 ----a-w- c:\windows\system32\drivers\sfi.dat
2010-06-30 12:31:35 149504 ----a-w- c:\windows\system32\schannel.dll
2010-06-24 12:15:28 832512 ----a-w- c:\windows\system32\wininet.dll
2010-06-24 12:15:26 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-06-24 12:15:26 17408 ----a-w- c:\windows\system32\corpol.dll
2010-06-23 13:44:04 1851904 ----a-w- c:\windows\system32\win32k.sys
2010-06-21 15:27:11 354304 ----a-w- c:\windows\system32\drivers\srv.sys
2010-06-17 14:03:00 80384 ----a-w- c:\windows\system32\iccvid.dll
2010-06-14 07:41:45 1172480 ----a-w- c:\windows\system32\msxml3.dll
2008-09-17 17:14:03 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091720080918\index.dat

============= FINISH: 17:56:47.17 ===============





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#2 myrti

myrti

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  • Malware Study Hall Admin
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Posted 26 August 2010 - 07:10 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
  5. In the custom scan box paste the following:
    CODE
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    nvraid.sys
    /md5stop
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
  6. Push the button.
  7. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

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#3 myrti

myrti

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Posted 07 September 2010 - 04:44 AM

Since this topic has gone stale, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

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