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windows vista on insprion 1720


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#1 Allen78

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Posted 19 August 2010 - 01:28 PM

Hey there everybody. I have had my inspiron 1720 laptop sents april 2008. I have a new problem where I was trying to install any update and install my new cell phone onto my computer. It said that my cell phone installed fine. When I went to install the system update it went through everything fine untill it it said that it needed to restart the computer to finish. I clicked finish it went through the normal thing of showing the install status then went to vlack screen. Now, I can power up the laptop but thats as far as it will go. It wount start in normal or safe mode. Ive tried both but it always comes back to the screen were it askes if you want to start in safe mode or normal. It just keeps looping around no matter what catogory I choice. Can anyone help my get my laptop going again???

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#2 hamluis

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Posted 19 August 2010 - 04:50 PM

Hi, I've put out a call for assistance...be patient :huh:.

Louis

#3 Allen78

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Posted 20 August 2010 - 11:35 AM

Thanks standing by lol

#4 MrBruce1959

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Posted 20 August 2010 - 12:25 PM

I would suggest you monitor your computer screen for the following words, press XX key to enter setup, what ever key strokes are reflected in that notice, press those key/s

Once you are in the BIOS setup screen, I suggest you look for the main menu directory that tells you which keys to press to navigate through the options.

Look for ones with similar words such as this, LOAD FAIL-SAFE CONFIGURATION or LOAD SYSTEM DEFAULTS, those words will most likely show an F key to press, for example F5.

After doing this, please press your F10 Key, this option saves the changes and exits the utility and reboots the computer.

While you are in the BIOS make sure your primary master shows a hard drive is attached to it.

Bruce.
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