Posted 19 August 2010 - 03:38 PM
<<i have user that can't download pictures to her machine the red x shows up instead. 2 Examples in her email when someone has a logo in their signature and she tries to download the image the red x pops up. I took a screen shot of an image on her pc pasted it to her email and the same thing red x.>>
My eyes have been bad for over 55 years...I wear glasses with very thick lenses...but I think I see prominent use of the word "email" in your initial thread.
If you want to give us the full story on what is wrong, providing pertinent details...I think we will read it.
Are you saying that your "user" cannot download any graphics at all from the Internet? If not that, then please enlighten us.
As for pasting graphics into emails...that normally results in a red X...for the reasons that I previously went through. At least, I know that's how IE works. The proper way to get a graphic into an email...is to insert it, not copy-and-paste.
Try it...send yourself both types of emails...I think you will understand what I'm saying then.