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XP SP3 install fails


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#1 gerry58

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Posted 19 August 2010 - 07:06 AM

XP Home edition on my Compaq Presario SR1550NX PC starts to install then stops and reverts back to SP2. I have tried a fresh download but it always has the same issue. Anyone else have this problem on their Compaq and if so how did you get SP3 to install?

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#2 Joe C

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Posted 19 August 2010 - 07:35 AM

Did you install the patch for AMD processors for your pc yet?

If you have an HP Pavilion, HP Media Center or Compaq Presario desktop computer that has an AMD processor, your PC might encounter a startup problem after installing SP3 (or SP3 will not download from Windows Update). Before attempting to install SP3, install sp37394 - Microsoft Windows XP SP3 Upgrade Utility for systems with AMD processors .

http://h10025.www1.hp.com/ewfrf/wc/documen...;product=483894

The problem relates to machines with SP3 installed rebooting and then not allowing users to get so much as Safe Mode. The problem is mainly affecting AMD users who bought their machines from HP.

http://www.tomshardware.com/news/Windows-XP-SP3,5334.html

Edited by Joe C, 19 August 2010 - 07:37 AM.


#3 gerry58

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Posted 19 August 2010 - 11:30 AM

Thanks Joe C, your link to the Sp37394 worked great. I had loaded all available updates except SP3 thinking the AMD issue would be resolved with one of those many updates. Thanks again.




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