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HJT Log- Ad Pop Up Help


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2 replies to this topic

#1 redghost

redghost

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Posted 19 August 2010 - 12:24 AM

Hey everyone, I ran the basic steps of running various adware scans with 2 different programs. However, I am still getting the same problems. My browser would randomly launch IE windows of ads when I'm not even browsing the internet. Here's my log, any help will be greatly appreciated. :


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:12:30 PM, on 18/08/2010
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.17037)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec AntiVirus\VPTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10e.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceHelper.exe
C:\Program Files\Common Files\Apple\Mobile Device

Support\bin\distnoted.exe
C:\Users\Kevin\AppData\Local\Temp\Kwk.exe
C:\Windows\system32\conime.exe
C:\Users\Kevin\AppData\Local\Temp\Kwl.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\Explorer.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Users\Kevin\AppData\Local\Temp\Kwl.exe

R1 - HKCU\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL =

http://www.google.ca/ig/dell?hl=en&client=dell-

row&channel=ca&ibd=5070929
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search

Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start

Page = http://www.google.ca/ig/dell?hl=en&client=dell-

row&channel=ca&ibd=5070929
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL =

http://www.google.ca/ig/dell?hl=en&client=dell-

row&channel=ca&ibd=5070929
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search

Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start

Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet

Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet

Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window

Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet

Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59

-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0

\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB}

- (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-

8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft

Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-

401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-

435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6

\bin\jp2ssv.dll
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-

D188-4419-AD02-90002030B8EE} - C:\PROGRA~1

\FlashFXP\IEFlash.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows

Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Apoint] C:\Program

Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] C:\Program

Files\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32

\igfxpers.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common

Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell

Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common

Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program

Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common

Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell

Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [snpstd] C:\Windows\vsnpstd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program

Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell

Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows

Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [XBV6RD5SZF]

C:\Users\Kevin\AppData\Local\Temp\Kwl.exe
O4 - HKCU\..\Run: [googletalk]

C:\Users\Kevin\AppData\Roaming\Google Talk\googletalk.exe

/autostart
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows

Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter]

rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL

SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows

Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common

Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk =

C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program

Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = C:\Program

Files\Dell\QuickSet\quickset.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-

3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} -

http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A}

(PopCapLoader Object) -

http://download.games.yahoo.com/games/popc...uma/popcaploade

r_v6.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-

1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon

- {8C7461EF-2B13-11d2-BE35-3078302C2030} -

C:\Windows\system32\browseui.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program

Files\Common Files\Adobe Systems

Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program

Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec

Corporation - C:\Program Files\Common Files\Symantec

Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) -

Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\ccSvcHst.exe
O23 - Service: Symantec AntiVirus Definition Watcher

(DefWatch) - Symantec Corporation - C:\Program Files\Symantec

AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program

Files\DellSupport\brkrsvc.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) -

Intel Corporation - C:\Program

Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Desktop Manager 5.7.806.10245

(GoogleDesktopManager-061008-081103) - Google - C:\Program

Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: InstallDriver Table Manager (IDriverT) -

Macrovision Corporation - C:\Program Files\Common

Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program

Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft -

C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation -

C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel® PROSet/Wireless Registry Service

(RegSrvc) - Intel Corporation - C:\Program

Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program

Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic

Solutions - C:\Program Files\Common Files\Roxio Shared\9.0

\SharedCOM\RoxWatch9.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program

Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: SupportSoft Sprocket Service

(dellsupportcenter) (sprtsvc_dellsupportcenter) -

SupportSoft, Inc. - C:\Program Files\Dell Support

Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel,

Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. -

C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation -

C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: XAudioService - Conexant Systems, Inc. -

C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 9689 bytes

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#2 Blind Faith

Blind Faith

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Posted 26 August 2010 - 06:17 AM

Hello and welcome to Bleeping Computer! welcome.gif

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log





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#3 thcbytes

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Posted 02 September 2010 - 02:31 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
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