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not sure if i am being hacked, keep getting weird phone calls from it companies saying that i am.


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2 replies to this topic

#1 wenbra99

wenbra99

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  • Local time:01:15 PM

Posted 18 August 2010 - 11:51 PM


DDS (Ver_10-03-17.01) - NTFSX64
Run by Wenbranat at 14:30:00.27 on Thu 19/08/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.61.1033.18.6135.3897 [GMT 10:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe
C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe
C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe
C:\OEM\USBDECTION\USBS3S4Detection.exe
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\MHotKey.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\rundll32.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ChiFuncExt.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe
C:\Program Files (x86)\Northstar\Photo Frame\Photo Frame.exe
C:\Program Files (x86)\Gateway\Hotkey Utility\HotkeyUtility.exe
C:\Program Files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\CNYHKey.exe
C:\Windows\ModLedKey.exe
C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Gateway\Hotkey Utility\HotkeyUI.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\PROGRA~2\Raptr\raptr.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\ehome\ehRecvr.exe
C:\Windows\ehome\mcGlidHost.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Program Files (x86)\Vuze\Azureus.exe
C:\Windows\explorer.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10h_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Wenbranat\Desktop\dds.scr
C:\Windows\system32\conhost.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com.au/
uDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0c09&m=fx6840&r=17360610z006p04h5v1k5k4591r41r
mDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0c09&m=fx6840&r=17360610z006p04h5v1k5k4591r41r
mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0c09&m=fx6840&r=17360610z006p04h5v1k5k4591r41r
mLocal Page = c:\windows\syswow64\blank.htm
mWinlogon: Userinit=userinit.exe
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~2\yahoo!\companion\installs\cpn\yt.dll
BHO: ALOT Toolbar Helper: {14ceeaff-96dd-4101-ae37-d5ecdc23c3f6} - c:\program files (x86)\alot\bin\bho\alotBHO.dll
BHO: PriceGongBHO Class: {1631550f-191d-4826-b069-d9439253d926} - c:\program files (x86)\pricegong\2.1.0\PriceGongIE.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files (x86)\norton internet security\engine\17.7.0.12\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files (x86)\norton internet security\engine\17.7.0.12\IPSBHO.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files (x86)\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files (x86)\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files (x86)\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files (x86)\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~2\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files (x86)\norton internet security\engine\17.7.0.12\coIEPlg.dll
TB: Yahoo!7 Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~2\yahoo!\companion\installs\cpn\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files (x86)\google\google toolbar\GoogleToolbar_32.dll
TB: ALOT Toolbar: {5aa2ba46-9913-4dc7-9620-69ab0fa17ae7} - c:\program files (x86)\alot\bin\alot.dll
uRun: [swg] "c:\program files (x86)\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Raptr] c:\progra~2\raptr\raptrstub.exe --startup
uRun: [msnmsgr] "c:\program files (x86)\windows live\messenger\msnmsgr.exe" /background
uRun: [Messenger (Yahoo!)] "c:\progra~2\yahoo!\messenger\YahooMessenger.exe" -quiet
uRunOnce: [FlashPlayerUpdate] c:\windows\syswow64\macromed\flash\FlashUtil10h_ActiveX.exe -update activex
mRun: [BackupManagerTray] "c:\program files (x86)\newtech infosystems\gateway mybackup\BackupManagerTray.exe" -h -k
mRun: [Adobe Reader Speed Launcher] "c:\program files (x86)\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Hotkey Utility] c:\program files (x86)\gateway\hotkey utility\HotkeyUtility.exe
mRun: [NortonOnlineBackupReminder] "c:\program files (x86)\symantec\norton online backup\activation\NobuActivation.exe" UNATTENDED
mRun: [THX Audio Control Panel] "c:\program files (x86)\creative\thx trustudio pc\thxaudiocp\THXAudio.exe" /r
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [LchDrvKey] LchDrvKey.exe
mRun: [LedKey] CNYHKey.exe
mRun: [Adobe ARM] "c:\program files (x86)\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\photof~1.lnk - c:\program files (x86)\northstar\photo frame\Photo Frame.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~2\micros~1\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files (x86)\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~2\micros~1\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files (x86)\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~2\micros~1\office12\REFIEBAR.DLL
DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework/microsoft/wrc32.ocx
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files (x86)\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~2\common~1\skype\SKYPE4~1.DLL
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files (x86)\google\google toolbar\GoogleToolbar_64.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg64.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files (x86)\google\google toolbar\GoogleToolbar_64.dll
TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
mRun-x64: [IAAnotif] c:\program files (x86)\intel\intel matrix storage manager\iaanotif.exe
mRun-x64: [RtHDVCpl] c:\program files\realtek\audio\hda\RAVCpl64.exe -s
mRun-x64: [RunDLLEntry_THXCfg] c:\windows\system32\rundll32.exe c:\windows\system32\THXCfg64.dll,RunDLLEntry THXCfg64

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nisx64\1107000.00c\symds64.sys [2010-6-19 433200]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nisx64\1107000.00c\symefa64.sys [2010-6-19 221232]
R1 BHDrvx64;BHDrvx64;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.1.0.19\definitions\bashdefs\20100810.004\BHDrvx64.sys [2010-8-10 945200]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nisx64\1107000.00c\cchpx64.sys [2010-6-19 615040]
R1 IDSVia64;IDSVia64;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.1.0.19\definitions\ipsdefs\20100816.001\IDSviA64.sys [2010-8-18 463408]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nisx64\1107000.00c\ironx64.sys [2010-6-19 150064]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nisx64\1107000.00c\symtdiv.sys [2010-6-19 451120]
R2 {B154377D-700F-42cc-9474-23858FBDF4BD};Power Control [2010/06/19 12:25:04];c:\program files (x86)\cyberlink\powerdvd9\000.fcl [2010-2-8 146928]
R2 Greg_Service;GRegService;c:\program files (x86)\gateway\registration\GregHSRW.exe [2009-8-28 1150496]
R2 NIS;Norton Internet Security;c:\program files (x86)\norton internet security\engine\17.7.0.12\ccsvchst.exe [2010-6-19 126392]
R2 NTI IScheduleSvc;NTI IScheduleSvc;c:\program files (x86)\newtech infosystems\gateway mybackup\IScheduleSvc.exe [2009-11-18 255744]
R2 Updater Service;Updater Service;c:\program files\gateway\gateway updater\UpdaterService.exe [2010-3-30 243232]
R2 USBS3S4Detection;USBS3S4Detection;c:\oem\usbdection\USBS3S4Detection.exe [2009-12-14 76320]
R3 AVer7231_x64;AVerMedia 7231 capture service;c:\windows\system32\drivers\AVer7231_x64.sys [2010-3-30 1622528]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-6-24 132656]
R3 MBfilt;MBfilt;c:\windows\system32\drivers\MBfilt64.sys [2010-6-20 32344]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt64win7.sys [2010-3-30 346144]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\microsoft.net\framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);c:\program files (x86)\google\update\GoogleUpdate.exe [2010-6-19 135664]
S3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;c:\program files (x86)\common files\creative labs shared\service\AL6Licensing.exe [2010-6-19 79360]
S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;c:\program files (x86)\common files\creative labs shared\service\CTAELicensing.exe [2010-6-19 79360]
S3 LVRS64;Logitech RightSound Filter Driver;c:\windows\system32\drivers\lvrs64.sys [2009-10-7 327704]
S3 LVUVC64;Logitech QuickCam S7500(UVC);c:\windows\system32\drivers\lvuvc64.sys [2009-10-7 6379288]
S3 nmwcdx64;Nokia USB Phone Parent;c:\windows\system32\drivers\ccdcmbx64.sys [2008-5-2 18432]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-6-19 1255736]

=============== Created Last 30 ================

2010-08-14 07:19:11 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_ccdcmbx64_01005.Wdf
2010-08-10 20:53:00 463360 ----a-w- c:\windows\system32\drivers\srv.sys
2010-08-10 20:53:00 404992 ----a-w- c:\windows\system32\drivers\srv2.sys
2010-08-10 20:53:00 340992 ----a-w- c:\windows\system32\schannel.dll
2010-08-10 20:53:00 224256 ----a-w- c:\windows\syswow64\schannel.dll
2010-08-10 20:53:00 162304 ----a-w- c:\windows\system32\drivers\srvnet.sys
2010-08-03 07:58:09 12867584 ----a-w- c:\windows\syswow64\shell32.dll
2010-07-27 22:00:59 156 ----a-w- c:\users\wenbra~1\appdata\roaming\wklnhst.dat
2010-07-22 22:54:41 0 d-----w- c:\users\wenbra~1\appdata\roaming\Packard Bell
2010-07-22 22:51:49 0 d-----w- c:\programdata\Creative Labs
2010-07-22 10:06:42 0 d-----w- c:\program files (x86)\PriceGong
2010-07-22 10:06:40 0 d-----w- c:\program files (x86)\alot
2010-07-20 12:01:10 0 d-----w- c:\program files (x86)\Classic Games

==================== Find3M ====================

2010-08-10 11:10:48 0 ----a-w- c:\windows\system32\drivers\lvuvc.hs
2010-07-29 06:30:34 82944 ----a-w- c:\windows\syswow64\iccvid.dll
2010-06-30 07:13:46 1192960 ----a-w- c:\windows\system32\wininet.dll
2010-06-30 06:25:31 978432 ----a-w- c:\windows\syswow64\wininet.dll
2010-06-30 06:25:18 1226240 ----a-w- c:\windows\syswow64\urlmon.dll
2010-06-30 06:22:45 606208 ----a-w- c:\windows\syswow64\mstime.dll
2010-06-30 06:22:34 5971456 ----a-w- c:\windows\syswow64\mshtml.dll
2010-06-30 06:22:33 64512 ----a-w- c:\windows\syswow64\msfeedsbs.dll
2010-06-30 06:21:57 48128 ----a-w- c:\windows\syswow64\jsproxy.dll
2010-06-30 06:21:47 185856 ----a-w- c:\windows\syswow64\iepeers.dll
2010-06-30 06:21:47 176640 ----a-w- c:\windows\syswow64\ieui.dll
2010-06-30 06:21:46 10985472 ----a-w- c:\windows\syswow64\ieframe.dll
2010-06-30 06:21:44 381440 ----a-w- c:\windows\syswow64\iedkcs32.dll
2010-06-30 06:19:16 12800 ----a-w- c:\windows\syswow64\msfeedssync.exe
2010-06-22 06:26:23 56 ---ha-w- c:\programdata\ezsidmv.dat
2010-06-19 07:05:01 5507968 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-06-19 06:53:18 52224 ----a-w- c:\windows\system32\rtutils.dll
2010-06-19 06:33:29 3955080 ----a-w- c:\windows\syswow64\ntkrnlpa.exe
2010-06-19 06:33:29 3899784 ----a-w- c:\windows\syswow64\ntoskrnl.exe
2010-06-19 06:23:50 37376 ----a-w- c:\windows\syswow64\rtutils.dll
2010-06-19 04:32:34 3122688 ----a-w- c:\windows\system32\win32k.sys
2010-06-19 02:23:47 505128 ----a-w- c:\windows\syswow64\msvcp71.dll
2010-06-19 02:23:47 353576 ----a-w- c:\windows\syswow64\msvcr71.dll
2010-06-19 02:23:47 29480 ----a-w- c:\windows\syswow64\msxml3a.dll
2010-06-19 02:19:42 466520 ----a-w- c:\windows\system32\wrap_oal.dll
2010-06-19 02:19:42 445016 ----a-w- c:\windows\syswow64\wrap_oal.dll
2010-06-19 02:19:42 123480 ----a-w- c:\windows\system32\OpenAL32.dll
2010-06-19 02:19:42 109144 ----a-w- c:\windows\syswow64\OpenAL32.dll
2010-06-08 06:02:06 1233920 ----a-w- c:\windows\syswow64\msxml3.dll
2010-06-08 05:36:31 1877504 ----a-w- c:\windows\system32\msxml3.dll
2010-05-27 07:24:13 34304 ----a-w- c:\windows\syswow64\atmlib.dll
2010-05-27 06:34:09 46080 ----a-w- c:\windows\system32\atmlib.dll
2010-05-27 04:11:32 366080 ----a-w- c:\windows\system32\atmfd.dll
2010-05-27 03:49:37 293888 ----a-w- c:\windows\syswow64\atmfd.dll
2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:54:24 174 --sha-w- c:\program files\desktop.ini
2009-07-14 04:54:24 174 --sha-w- c:\program files (x86)\desktop.ini
2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 20:44:08 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2009-07-14 01:39:53 398848 --sha-w- c:\windows\winsxs\amd64_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_4d4d1f2f696639a2\WinMail.exe
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 14:30:12.04 ===============

Attached Files



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#2 Blind Faith

Blind Faith

  • Malware Response Team
  • 4,101 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:06:15 AM

Posted 26 August 2010 - 06:15 AM

Hello and welcome to Bleeping Computer! welcome.gif

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log





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Tomar ki manè acchè?
Yadi thakè, tahalè
Ki kshama kartè paro
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#3 thcbytes

thcbytes

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Posted 02 September 2010 - 02:30 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
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