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keylogger hack detected by snoopfree but now my PC is going crazy

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#1 m8r8nda


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Posted 18 August 2010 - 05:45 PM

I realized something was up when my hotmail account had sent out emails with a viagra link to my entire contacts list.

None of the anti-virus/malware, etc. programs that I ran were able to detect it. I finally downloaded SnoopFree from cnet.com. It detected a keylogger program called arkbcfltr immediately.

After that, my computer went into a loop rebooting itself and detecting more keylogger information on my harddrive asking me if I wanted to deny it access. However, the window doesn't stay open - it stalls then reboots then reboots then reboots. Basically it's just in a loop right now restarting and when I hover on the tray or start button I get an hourglass.

Can anyone help? Obviously I can't post the results of any diagnostic tools right now (I'm using my other computer to post this).

It's an HP Pavillion Slimline running Windows XP.


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#2 Grinler


    Lawrence Abrams

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Posted 21 August 2010 - 09:31 AM

Reboot into safe mode with networking using the instructions here:


Then see if you can run some anti-virus programs. Once the keylogger has been detected and removed you should then follow the steps here to resolve your hotmail account compromise.


Also once you get to normal mode, give us a log from tcpview.

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