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Installed printer comes up as "Unknown Device"


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#1 535678

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Posted 18 August 2010 - 04:10 PM

I just reinstalled Windows XP Pro SP3 and downloaded all the updates. I also installed the drivers for my HP 1320 Laserjet printer, which is working perfectly fine.

Now, whenever I boot up, XP launches the New Hardware Wizard and wants to find drivers for an "Unknown Device" which turns out to be the Laserjet. I've gone into Device Manager and disabled the Unknown Device but it comes back with every boot. Not a critical problem, but it gets annoying. Any idea what to do?

Thanks!

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#2 hamluis

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Posted 18 August 2010 - 04:13 PM

Are two printers reflected as installed?

I would uninstall/delete the printer or printers, then reinstall it.

Louis

#3 535678

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Posted 18 August 2010 - 04:14 PM

No, just one instance of the HP1320 is shown. I'll try reinstalling it.




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