My father-in-law has a laptop which he just uses for surfing the net and looking at programmes on BBC iPlayer.
His computer has become infected with the malware Desktop Security 2010. I've had a look at the BleepingComputer tutorials to see if I can help him, and have copied Rkill and Malwarebytes as suggested to the desktop via a memory stick. My problem is that when I try to run Rkill, I get an on screen message which says the following:
Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access.
In addition, the Sophos Antivirus that is installed on the machine states that rkill.com\FILE:0001 belongs to adware/PUA NirCmd.
The laptop runs Windows XP Home SP3, with Sophos Antivirus.
Any help that you can provide would be greatly appreciated.
Edited by dfv8, 18 August 2010 - 04:14 PM.