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Trojan Virus on Vista


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#1 Gordon37

Gordon37

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Posted 18 August 2010 - 01:48 PM

Hi

I wonder if someone can help!!!!

I'm not that great with computers and only use this laptop for work.
My operating system is Vista on a Packard Bell laptop which was working fine until yesterday.
Suddenly there was loads of pop-ups saying that my laptop was infected with various viruses and spambot's etc
As i've not had the laptop that long, i forgot to check the anti-virus software and there isnt any. (i know, what an idiot i am)

I know cant access the internet at all and my "security shield" is prompting me to buy a new anti-virus software package.
I've been told to download the free AVG software, but i cant even get onto the internet to get it.....
Luckily, i can still get access to my e-mail, and i've backed everything up to a storage device.
Someone also told me to try "sassaferun", is this correct?
Again, i cant get it as i've now web access

Does anyone have any ideas?
Thanks

G.

Edited by Blade Zephon, 18 August 2010 - 01:54 PM.
Moved from Vista to AII. ~BZ


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#2 zbd

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Posted 18 August 2010 - 05:24 PM

I'd run Avira free antivirus and free superantispyware.

http://www.free-av.com/en/trialpay_downloa..._antivirus.html

http://www.superantispyware.com/

get ccleaner and push the run cleaner button.

http://majorgeeks.com/CCleaner_Slim_No_Yah...lish_d4191.html

Edited by zbd, 18 August 2010 - 05:25 PM.


#3 Gordon37

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Posted 19 August 2010 - 05:20 AM

Hi

Thanks for the reply.
I'll give these all a go and see how i get on.
However, what would you suggest to get round the fact that i cant get onto the internet on my works laptop as google keeps crashing?
Would i be better downloading the CCleaner (portable) on a USB and uploading onto the affected laptop that way?

Thanks again.
G




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