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Need Help Removing *insert virus here*


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#1 the feebler elf

the feebler elf

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Posted 18 August 2010 - 10:21 AM

I've had an infection for some time now, and I can't pin down exactly what it is. AVG and MBAM pick up and remove viruses of different names all the time, but never seem to fix the root(kit?) of the problem. Daily crashes, occasional BSOD, random browser windows/outlook express new message windows opening and search engine redirects.

GMER causes a BSOD, so I've only included the initial scan log - it's down at the bottom of the post. DDS logs also included.

Thanks in advance!


DDS (Ver_10-03-17.01) - NTFSx86
Run by GAM at 8:08:32.70 on Wed 08/18/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2550.1864 [GMT -7:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
C:\Program Files\AutoCAD LT 2008\acadlt.exe
C:\DOCUME~1\GAM\LOCALS~1\Temp\AdskCleanup.0001
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Common Files\Autodesk Shared\WSCommCntr1.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\GAM\Desktop\Copy of dds.pif

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
StartupFolder: c:\docume~1\gam\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~2.lnk - c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - {552781AF-37E4-4FEE-920A-CED9E648EADD} - c:\program files\common files\microsoft shared\encarta search bar\ENCSBAR.DLL
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {62789780-B744-11D0-986B-00609731A21D} - hxxp://dpuweb.fresno.gov/MGControl/mgaxctrl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-10-5 64160]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-8-6 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-8-6 29584]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-8-6 243024]
R2 avg9emc;AVG E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-3-16 921952]
R2 avg9wd;AVG WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-3-16 308136]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-4 135664]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-7-3 1029456]

============== File Associations ===============

.scr=AutoCADLTScriptFile

=============== Created Last 30 ================

2010-08-17 18:23:30 161296 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2010-08-17 18:23:30 0 d-----w- c:\documents and settings\gam\log

==================== Find3M ====================

2010-07-30 20:58:55 243024 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-07-30 20:58:53 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-07-30 20:58:25 12536 ----a-w- c:\windows\system32\avgrsstx.dll
2010-07-21 23:14:34 8120 ----a-w- c:\docume~1\gam\applic~1\wklnhst.dat
2010-06-30 12:31:35 149504 ----a-w- c:\windows\system32\schannel.dll
2010-06-24 12:15:28 832512 ----a-w- c:\windows\system32\wininet.dll
2010-06-24 12:15:26 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-06-24 12:15:26 17408 ----a-w- c:\windows\system32\corpol.dll
2010-06-23 13:44:04 1851904 ----a-w- c:\windows\system32\win32k.sys
2010-06-21 15:27:11 354304 ----a-w- c:\windows\system32\drivers\srv.sys
2010-06-17 14:03:00 80384 ----a-w- c:\windows\system32\iccvid.dll
2010-06-14 07:41:45 1172480 ----a-w- c:\windows\system32\msxml3.dll
2010-03-24 23:30:04 16384 --sha-w- c:\windows\temp\cookies\index.dat
2010-03-24 23:30:04 16384 --sha-w- c:\windows\temp\history\history.ie5\index.dat
2010-03-24 23:30:04 16384 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 8:09:09.92 ===============


GMER 1.0.15.15281 - http://www.gmer.net
Rootkit quick scan 2010-08-17 14:02:32
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:\DOCUME~1\GAM\LOCALS~1\Temp\kfpyqkod.sys


---- Disk sectors - GMER 1.0.15 ----

Disk \Device\Harddisk0\DR0 sector 00: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 sector 10: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 sector 11: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 sector 32: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 sector 33: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 sector 57: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 sector 63: rootkit-like behavior;

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp Lbd.sys (Boot Driver/Lavasoft AB)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp Lbd.sys (Boot Driver/Lavasoft AB)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp Lbd.sys (Boot Driver/Lavasoft AB)

---- EOF - GMER 1.0.15 ----

Attached Files



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#2 myrti

myrti

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Posted 26 August 2010 - 02:50 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
  5. In the custom scan box paste the following:
    CODE
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    nvraid.sys
    /md5stop
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
  6. Push the button.
  7. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 myrti

myrti

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Posted 07 September 2010 - 04:42 AM

Since this topic has gone stale, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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