Posted 31 October 2005 - 08:48 PM
First of all, not my computer. Have to return it ASAP. I'm leaving my job which supplied said computer and need to return it.
It's a hp Pavillion zt 1130 notebook with windows XP (home edition, i think).
I was deleting a few personal files, and copying others to disk, trying to clean out 2 years worth of personal use when the computer froze.
Would not open any programs, mouse worked, but nothing would open.
Computer would not shut down, or restart from the "start" menu, so i took out the battery. I know, probably was not wise.
Anyway, when i tried to turn it back on it would not go past screen that is blue and has the windows xp logo.
I've restarted the computer many times, to no avail.
I Have pressed f8 at startup and tried to operate in safe mode, It will go into safe mode, but no further than this screen.
I've tried every option on the f8 menu, nothing will get me past the windows xp logo screen to even attempt to restore. It simply will not let me pass.
Of course, I have no windows disk, or any back up's of any kind. Like I said, i have to return this to my ex-employer, hopefully with all the programs (Photoshop, Irfanveiw, Cannon file veiwer, ect..) still in tact.
I am not terribly concerned with retreiving my files, but would like restore without losing everything if possible.
Many people seem to have a similar problem, but not quite as impossible as mine. Please help me!!!