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Antivirus GT


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#1 Knossos

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Posted 17 August 2010 - 05:53 PM

I have windows XP Professional Ver 2002 Service Pack 3

I had a warning appear that said you are infected would you like to download fix. Said yes and something appears to load. Next I get a screen with a shield (blue and gold) Antivirus GT. Then asked for credit card to purchase this program. Didn't do that. Now I get constant threats such as: Backdoor.Poison.BQA C:\program files\avg8\avgemgr.exe or
Trojan.Injector.BZ C:\windows\system32\fsquirt.exe or
email-Worm.Zhelatin C:\windows\system32\ssmyst.scr
It goes on and on. When I turn it off. I get a access violation at address 005568Do in module "antivirus gt.exe" read of address 00000000'

Tried to load Malware but don't think it loaded. What is this???

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#2 boopme

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Posted 17 August 2010 - 11:10 PM

Hello,appears you have Antivirus GT.
Which Antivirus app is installed here?

Please follow our Removal Guide here Remove AntivirusGT .
You will move to the Automated Removal Instructions

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Knossos

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Posted 19 August 2010 - 04:29 PM

I have windows XP Professional Ver 2002 Service Pack 3

I had a warning appear that said you are infected would you like to download fix. Said yes and something appears to load. Next I get a screen with a shield (blue and gold) Antivirus GT. Then asked for credit card to purchase this program. Didn't do that. Now I get constant threats such as: Backdoor.Poison.BQA C:\program files\avg8\avgemgr.exe or
Trojan.Injector.BZ C:\windows\system32\fsquirt.exe or
email-Worm.Zhelatin C:\windows\system32\ssmyst.scr
It goes on and on. When I turn it off. I get a access violation at address 005568Do in module "antivirus gt.exe" read of address 00000000'

Tried to load Malware but don't think it loaded. What is this???



#4 Knossos

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Posted 19 August 2010 - 04:41 PM

SUCCESS.....I'm so excited! Who do I pay?... Here's the log you asked for. Only one complaint it was real slow booting up now. Had to turn it off twice before it would access the internet. Is there anything more I need to do or am I all set?




Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4447

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

8/18/2010 9:32:31 PM
mbam-log-2010-08-18 (21-32-31).txt

Scan type: Full scan (C:\|)
Objects scanned: 173050
Time elapsed: 53 minute(s), 0 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 2

Memory Processes Infected:
C:\Program Files\AVGT\antivirusGT.exe (Rogue.AntivirusGT) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{549b5ca7-4a86-11d7-a4df-000874180bb3} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{549b5ca7-4a86-11d7-a4df-000874180bb3} (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\avgt (Rogue.AntivirusGT) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Explorer.exe\debugger (Security.Hijack) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\AVGT (Rogue.AntivirusGT) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\AVGT\antivirusGT.exe (Rogue.AntivirusGT) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Desktop\AntivirusGT.LNK (Rogue.AntivirusGT) -> Quarantined and deleted successfully.

#5 boopme

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Posted 19 August 2010 - 06:03 PM

Hello, great... I think we still may have a couple bad guys..
Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Knossos

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Posted 21 August 2010 - 06:29 AM

SORRY....I'm new at this!!! I accidentally ran the SAS program. Is that going to cause a problem?

Edited by Knossos, 21 August 2010 - 06:54 AM.


#7 boopme

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Posted 21 August 2010 - 09:05 AM

It's OK to be new :thumbsup:

ATF>>>Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.


POST the SAS Log
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Knossos

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Posted 22 August 2010 - 07:28 AM

Did not run in safe mode. Never saw screen. When I reboot it goes right to my desktop. Here's the log!!!




SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/22/2010 at 08:14 AM

Application Version : 4.41.1000

Core Rules Database Version : 5388
Trace Rules Database Version: 3200

Scan type : Complete Scan
Total Scan Time : 00:45:29

Memory items scanned : 433
Memory threats detected : 0
Registry items scanned : 6026
Registry threats detected : 0
File items scanned : 32382
File threats detected : 9

Adware.Tracking Cookie
C:\Documents and Settings\Owner\Cookies\owner@doubleclick[2].txt
cdn4.specificclick.net [ C:\Documents and Settings\Owner\Application Data\Macromedia\Flash Player\#SharedObjects\2HQ27SPF ]
content.oddcast.com [ C:\Documents and Settings\Owner\Application Data\Macromedia\Flash Player\#SharedObjects\2HQ27SPF ]
convoad.technoratimedia.com [ C:\Documents and Settings\Owner\Application Data\Macromedia\Flash Player\#SharedObjects\2HQ27SPF ]
core.insightexpressai.com [ C:\Documents and Settings\Owner\Application Data\Macromedia\Flash Player\#SharedObjects\2HQ27SPF ]
media.scanscout.com [ C:\Documents and Settings\Owner\Application Data\Macromedia\Flash Player\#SharedObjects\2HQ27SPF ]
mediaforgews.com [ C:\Documents and Settings\Owner\Application Data\Macromedia\Flash Player\#SharedObjects\2HQ27SPF ]
secure-us.imrworldwide.com [ C:\Documents and Settings\Owner\Application Data\Macromedia\Flash Player\#SharedObjects\2HQ27SPF ]
udn.specificclick.net [ C:\Documents and Settings\Owner\Application Data\Macromedia\Flash Player\#SharedObjects\2HQ27SPF ]

#9 boopme

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Posted 22 August 2010 - 02:24 PM

Hi, we look pretty good. I would like to make sure though that the malware has not broken safe mode.

SUPERAntiSypware has a built in "Repairs" feature to fix policy restrictions and certain Windows settings which are sometimes targeted by malware infection. To use this feature, launch SUPERAntiSypware.
  • Click the Repairs tab.
  • Click on (highlight) "Repair broken SafeBoot key" and then click the Repair button.
  • You may be asked to reboot your computer for the changes to take effect.
Next we'll do an Online scan and hopefully all is good.

ESET
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the ESET Online Scanner button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Export to text file... to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Eset Smart Installer icon on your desktop.
  • Check the "YES, I accept the Terms of Use"
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push "List of found threats"
  • Push "Export to text file", and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the "<<Back" button.
  • Push Finish
In your next reply, please include the following:
  • Eset Scan Log


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 Knossos

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Posted 23 August 2010 - 07:03 PM

I ran the ESET scan. No threats found!!! No log generated??

#11 boopme

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Posted 23 August 2010 - 08:53 PM

Cool!!! If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 Knossos

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Posted 27 August 2010 - 06:37 PM

Ok I did the restore point so does this mean it is the end of the line for "us." I 'm going to miss you. Thanks for having the patience to walk me thru this. How can I re-pay you?? One last question the computer is hesitant when I click on things. Is that because of all the programs we loaded?? I just got 2 pop up's that said I had an update. One was adobe and one was the spyware we loaded. How do I know what to accept? Thanks again Boopme

#13 boopme

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Posted 27 August 2010 - 07:24 PM

Hello, you can always send a PM and say Hi.

Ok actually before we go I want you to update and run MBAM again.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal/regular mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Are talking about the SAS program asking to up date?

Also is it Adobe Reader or Flash player?

One more thing to check,Java updates, if you have any.
What version of JAVA is running?
Go into Control Panel>Add Remove Programs. Be sure the 'Show Updates' box is checked. Go down the list and tell me what Java applications are installed and their version. (Highlight the program to see this).
You can also see which Adobe products are installed this way.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 Knossos

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Posted 29 August 2010 - 08:43 AM

Here's the Malware Log:

Herelwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4500

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

8/29/2010 8:09:15 AM
mbam-log-2010-08-29 (08-09-15).txt

Scan type: Quick scan
Objects scanned: 142204
Time elapsed: 11 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

I don't see any Java programs. As for Adobe I see the following:
Adobe AIR
Adobe Flash player 10 Active X
Adobe Reader 9.3.2
Adobe Reader CPSID_53951
Adobe Shockwave Player 11.5
Also in Malware (under quarantine) are several threats. Do I want to delete these or leave them there??

#15 boopme

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Posted 29 August 2010 - 08:41 PM

.This looks clean.. What I recommend is to wait a week before emtying the quarantine.
Adobe Reader 9.3.4 update


Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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