I'm getting multiple pop-up warnings on my desktop, including a "Security Warning" which states: Application cannot be executed. The file (this part can vary) rundll32.exe is infected. Do you want to activate your antivirus software now? Another pop-up is RUNDLL with a large red X on the left side. It says: Error loading cffqp.dll (this also changes depending on what I'm doing). The specified module could not be found. You can only click OK on this.
There's a pop-up on the lower right where the shield from the malware is on the taskbar. It states: Windown Security Alert with a red X to the left. Windows reports that computer is infected. Antivirus software helps to protect your computer against viruses and other security threats. Click here for the scan your computer. Your system might be at risk now. (I'm not particularly impressed with their sentence structure)
It will also occasionally launch IE to www.viagra.com, which is amusing. I cannot browse to any other sites without a warning page saying "visiting this web site may harm your computer!" It then recommends that I purchase something for secure web surfing.
As you can see, it's quite infected with this stuff, and normally I can solve it quickly on my own. In this case, I felt it might be prudent to post and get an expert's opinion on my next step. I'm no beginner when it comes to computers, but I do appreciate thorough instruction so don't assume I know what you're talking about when you reply!
When I attempted to follow the steps in the Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help, it does not allow me to do much of anything, giving me the message that the file rundll32.exe is infected, asking me if I want to activate my antivirus software now. For this reason, I am not able to check whether my windows firewall is active or post a DDS or GMER log. When I reboot in safe mode with networking, I am not able to access the internet. It is not logging into my wireless network. I do not have much experience operating in safe mode and didn't want to try much once I realized I wasn't able to log in or download from that mode.
Please help ASAP! I know you are constantly bombarded with these posts but I am at a standstill on this and my laptop is useless (I use it for work as well). Thanks in advance for your time.
Edited by Pandy, 17 August 2010 - 06:18 PM.
Moved from MR as no logs are included and prep Guide not followed ~Pandy